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March 2024 by Carrie Hollenbeck
Noelle Gilliam was awesome! She had a trainee on-site with very little knowledge so she was handling 95% of the customers' request by herself. She was very calm, helpful and knowledgeable. She made my family and I very welcome. Friendly and interactive. Nice smile. I felt bad for her as the couple before us and one of the phones we were buying were not working out well as the Samsung transfer software wouldn't connect and she had to do one of our phones the slower way. She didn't show her frustration at all and handled it like the star she is. Noelle is an asset to US Celluar and she represents you extremely well. She is a rock star!
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March 2024 by Angela Scholten
Great experience. Vince went above and beyond, making my upgrade so easy. Thank you!
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January 2024 by Marco Giese
Great store & awesome customer service. Ryan and staff are very attentive and patient with any questions no matter how mundane. Our go to store for anything cell phone related even though we live in Kenosha. Thanks Ryan
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December 2023 by mattfannin
Cory did an awesome job of reading his customers' needs and taking great care of them.In my case, he easily switched from being patient and detailed with the customer before me, who needed lots of basic explanations to me who told him exactly what I needed and that I needed it really fast. He quickly changed gears and helped me get done as quickly as he could! ?Thanks Cory!
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December 2023 by Alex Gutschenritter
I worked with Logan Weinert this past week on setting up a new cell phone. Logan put together the best possible plan for me. He even encouraged me to look at US Cellular’s internet service. Upon review I realized I would be saving money while getting better service over my current provider. Logan was extremely patient with getting my new IPhone setup and was very helpful answering all of my questions. I’d highly recommend working with Logan.
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November 2023 by Colleen Justus
Noelle was very knowledgeable and efficient when helping me. She said the router "just had to be plugged in, & then to reset the password, from the bottom of the router." And it was so! The speed is faster than what I had & I feel light the picture clarity is better! My reason for switching carriers was to save money, and I surely will! Thank you, USCellular for being my carrier of choice!
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November 2023 by Loreen Depledge
I was at the store Sunday, October 29 and had the pleasure of being assisted by Ryan Kerekes. I wanted a new device after having my Galaxy S8 for 7 years! Ryan was very detailed with me about my plan options, phone options (Samsung vs I-Phone), describing everything to me. He left no information unturned, which helped my decision making. I walked out with a Samsung Galaxy S23 and walked out a very happy customer.
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September 2023 by K W
My husband and I needed a new service provider and new phones. Ryan helped us choose a phone that would be best for what we use on our phones. He was knowledgeable of the phone and took time to answer our questions. We were told we could come in with any questions on our phones. Making an appointment would assure we would not be waiting in line at the store. There is a cell phone class offered that we will be attending. Very happy with our experience with Ryan at the UScellular store in Oak Creek.
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August 2023 by Aimee Swanson
Cory was super patient, found us great deals, and worked really hard to try every method to transfer our data from really old phones to our new ones. They were friendly to our kids and even had a coloring table set up. We are super satisfied and will be using this store as our location from now on.
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July 2023 by Joseph Heinz
Today my girlfriend and I went into the Oak Creek location to have a line added and device upgrades. This is the 2nd time I have worked with Cory. During both interactions, Cory was informative, courteous, and professional. I greatly appreciated his kind, pleasant demeanor. Highly recommend!
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July 2023 by Tim Seifert
Great store with great people! They are all incredibly knowledgeable and friendly! Logan helped my daughter get set up with her new phone seamlessly. I would highly recommend them.
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June 2023 by Chris Benning
I for one HATE going to get a new phone. Usually the employees are rude and spend very little time with you & all they want to do is make a sale? Well that was NOT the case at this store in Oak Creek. My wife and I were lucky enough to get Mr. Logan Weinert as our cell phone savior. I`m so used to this process taking hours, especially transferring information from one phone to the next. That was not the case here. Logan had us hooked up with a new phone and ALL data transferred within an hour. He was so nice, so knowledgeable about the product and made us feel totally at ease. He took the time to explain everything to us step by step as well as all the advantages of this new phone. While waiting for data transfer he not only kept us company with plenty of conversation, but helped new customers who came in the store at the SAME TIME. I wish everyone had the work ethic of this young man. We found out he also works full time as a stone mason. He truly is an incredible employee. Whoever trained him did a fantastic job and whoever hired him....well you are extremely lucky to have him as an employee. Mr. Logan, I wish you nothing but the best young man, thank you for making purchasing a new phone as quick and painless as possible. Rock on!!
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June 2023 by Rachel Proeber
Cory J. was patient and helpful with our request to move our phone lines around and get a few new phones for people on our plans. He gave us various options and helped us decide what would work best for our situation. He was friendly, efficient, and easy to talk to. Both people working were welcoming to those that came in as well, and set realistic expectations for those that needed further assistance than just bill pay or UPS drop off. That was refreshing to see!
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June 2023 by Lynn Bryan
I've gotten phones from this location for several family members for the last ten years. Last visit I Ryan K helped me. I was in a hurry, he explained new plans,saved me money on my bill and showed me a phone similar to my old phone, which is what I wanted. Very helpful. This location has very good staff. I will keep coming back.
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June 2023 by Maria Velazquez
My 83 year old mother and I had a very pleasant experience with Logan Weinert. My mom doesn't understand technology very well and gets confused very easily. Logan was very patient and helpful with her. She felt that she understood her phone better with him explaining to her and not making her feel like she was dumb. Thank you so much to Logan for being so caring and patient! We appreciate you! ?