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January 2024 by Pizza Hut
As a titanium member, I say a lot if marriot properties and I've almost turned down this thinking it was under the same owner ship as the one in north Milwaukee but, as I'm must sayit not this is a very enjoyable experience. The hotel from last night was just not welcoming i ask the woman at the front desk did i wake her andvshebwent crazy but its clear i did wake her up from night sleep never again will i stay at that location at this location The room is nice, warm and welcoming and a host front desk AVA just went out of her way to help me and other guests you can tell when people love there job she acknowledges people as a human not just money for the hotel. Ava once again, I appreciate you, and thank you for being back great person .
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January 2024 by Life's Great
Friendly and accommodating staff. Definitely will stay here again.
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January 2024 by Joseph Cazier
Personnel were very helpful. Rooms clean and beds comfortable. Shuttle Driver was courteous and pleasant.Rooms: Clean and Modern. Comfortable beds.
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December 2023 by Carla Grzybowski
The reason I am rating this hotel one star is because of the front desk staff. I usually stay at Choice hotels but when I was looking for a hotel in the Milwaukee area between Walker’s Point and IKEA there were were many options but there were two things I decided were a must have. Breakfast and a hot tub. This place seemed to fit those criteria and while I could have stayed at a couple of other places cheaper they didn’t have a hot tub so I joined the Marriott Bonvoy rewards program and booked a room that said it was a pre-pay rate. Other places were up to $40 less. When we arrived there was a sign at the desk that said the hot tub was out of order. I had agreed to prepay and it said no cancellations. I was not happy about the hot tub but merely said “I should have booked a different hotel”. The next morning I decided to bring this up at the desk saying I understand it’s not their fault, I know these things happen but I really intended to have a hot tub and wished I could be compensated in some way. One of the ladies got a snotty tone and said “WELL THAT’S WHY WE PUT THE SIGN UP”. I said that the sign didn’t help since I was under the impression I couldn’t cancel with the pre-pay rate. She continued to be snotty and argumentative when the other girl said she would compensate me by giving me extra points if that was ok with me. So she seemed nice and helpful but lo and behold, NO extra points have been added to my account so she LIED to me. Everything else that was decent about this hotel just flew out the window for me and I don’t plan to use Marriott again.Edit to answer the Marriott reply. If I remember correctly the girl who seemed helpful said she was putting 500 additional points on my account. When I said I don’t know what that amounts to she said it was between $35-$50 value.
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November 2023 by Ed Miller
Super quiet with plenty of free parking. I love that I never had to interact with a person by using mobile key.
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October 2023 by nandita sahoo
Wonderful place to stay after a long day of travel. They have convenient shuttle service available even at 3:00 am. Lovely and friendly staff. As it was raining we were stuck for extra time after checkout but the staff helped us out. Nice choice of breakfast menu serves healthy eaters to normal breakfast eaters. Includes waffles, variety of cereals, wonderful choice of muffins, good quality of fruits, healthy yogurt with granola, sausage, bagel bread with juice. Would definitely recommend.Rooms: Rooms are clean and has all basic needs amenities.Food & drinks: Lovely breakfast meets all needs.
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October 2023 by Kate Crum
Our room was very comfortable and clean and the staff were lovely. Lots of options at the complimentary breakfast, and the breakfast attendant went the extra mile to make sure our large party felt taken care of. Overall, we had a pleasant stay at this well-managed hotel!
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October 2023 by Eirene Choroser
Very pleasant greeting and recognition of Bonvoy status by Shelley at checkin and by Melissa at checkout. Room was very clean with updated bathroom. Rosemary in breakfast area was very friendly and dressed professionally- made you feel like food preparation was done properly based on her nice appearance. Staff was all particularly friendly and more mature than I see at a lot of similar hotels- dressed and acted more professionally than most and made guests feel like guests rather than customer.
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October 2023 by Marla Holmes
This just happened 9/17 at about 10 at nightMy husband and I were at the airport when the shuttle driver for Fairfield overheard me arguing with my shuttle service at laquintaBasically we were parked at Laquinta and called for shuttle service back to hotel. Laquinta refused to come get us‼️ There was one person working the hotel and the extremely rude girl at the laquinta nastily told us to take an Uber.The GENTLEMAN from Fairfield heard me arguing and distressed , he spoke to my husband and offered us a ride ! I was too upset to speakBless this man‼️He heard our story and said Fairfield would never do that!I did not get this gentleman’s name, but Fairfield better hang on to him. He’s a wonderful man!
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September 2023 by Jayne L
If you're looking for a quick place to pull off for a good night's sleep, you have one hereCatching the 6am Lake Express Ferry. Figured I could get a coffee. Happily surprised to see how early food options were out (4am).Rooms: Only downside, could see any ports or plugs in lights or alarm clock for charging phone.
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September 2023 by Jason Berne
I stay at Marriott hotels almost weekly. This one is clean and well run. It hasn’t been updated like the newer Fairfield’s, but theyMake up for it in price and service. The TVs do have streaming available, and thatMakes life great when you are far away from home and working! Perfect short stay and quick trip to the airport.
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September 2023 by Joe Murphy
Front desk is fabulously friendlyRooms are clean and up to datePool is nice and has a hot tubeBreakfast is also amazingParking is greatI searched for a negative and the only thing I would change is the spot they put the coffee. And this is after two days and nights looking for anything to complainabout. I don’t give five stars unless they earn five stars! Outstanding performance and venueSafety: all doors locks work and no room key no enteringNoteworthy details: I can’t say enough about how friendly the front desk workers are, I feel bad for not getting their names
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September 2023 by Shade B
The bathroom is amazing with a full whirlpool bath and a rain shower, the bed was actually comfortable, everything was clean, and the shuttle service to the airport was perfectly on time. Thank you to the driver for helping us so early in the morning!
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August 2023 by Ken P.
It's a standard 3-star business airport hotel. A place to sleep and shower, not hang out at. The room was clean. Fridge and microwave included. A/C blows cold. Breakfast not great. Eggs were edible - the rest not great. The service was outstanding. Friendly and personable. The shuttle to the airport amtrak was convenient. It's a little pricey, but I would stay again
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July 2023 by Jeff Landis
7.21.2023. Needs a cleaning. I didn't take a picture, but it was obvious, and it was icky. Anyway, mobile check-in and mobile key worked flawlessly, and the room was ready early. Thank you! If you're one that uses stairways, know these are hotter than... Breakfast was standard. Pantry was basic. About 20 minutes to the stadium and downtown. Water was hot and pressure tolerable. If you're in and out late, know that the fire doors and secondary exit doors, on the ends, slam very hard/fast/loud. Lots of parking. Neighborhood seemed ok.
