Menards is a large store that carries a wide variety of items, from painting and planting supplies to electrical goods, Halloween and Christmas decorations, and even groceries. Customers find it a great place for shopping trips, noting it often carries products other stores do not. The website is helpful for researching items, providing specific aisle locations and SKU numbers to make finding products less of a hassle. Many reviews highlight exceptional customer service from specific staff members. Employees in the electrical and paint departments are noted for being knowledgeable, considerate, and going above and beyond to answer questions. Other staff are praised for providing awesome directions with a smile, offering speedy checkout service, and creating a wonderful, efficient, and professional shopping experience that encourages customers to return. The store's 11% rebate program is also appreciated for providing savings. A common complaint is that the store is too cold inside. While one cashier was noted for having a flat affect during an early morning visit, the overall sentiment emphasizes helpful and smiley staff who make shopping quick and simple.
