“I visited the South 27th Street ATT location to resolve problems related to initial online setup (done online by an ATT tech) which resulted in TWO active cell carriers ( ATT and Verizon) on my phone!?!
Fortunately the store manager, Edwin Davila, was able to identify the multiple errors. Edwin efficiently/effectively redid the downloads, removed the Verizon software and confirmed my equipment was working as intended.
His professionalism, kindness, and enthusiasm were amazing. Edwin demonstrated the epitome of outstanding customer service. ATT is fortunate to have him on their team.Sincere thanks!!!”
“Rose at this location is such an amazing worker. She is always so helpful listens to whatever problem brings me in and always goes above and beyond to make sure I leave happy. I won't go to any other store.”
“I would just like someone know Mara H. from the Chase Avenue store was very helpful. We had a problem with my mother's phone. Mara took the time to help us. She saved the day
Thank you Mara H.”
“Fantastic, friendly, super knowledgeable and approachable staff at this location (and the Milwaukee one). They handled a multi-week battery and button fixing saga with the highest professionalism and care. I will definitely come back here!”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“I had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!”
“Imad(I believe that was his name ) he's the younger gentleman about later 20s early 30s was extremely helpful he figured out the issue ( which cricket tech and support couldn't) and gave me a new free Sim card even though the one I had got was brand new and that seemed to fix the issue. He definitely knows what he is doing and I appreciate the help! Cricket is always been a pleasure to work with and specially this cricket store!”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“Dr.Repair was very knowledgeable and supportive to my needs. He helped me fix my Samsung S10 screen and the back for a really good price??I will definitely be coming back and recommending everyone I know to fix their devices here. Overall Very Solid Work?”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“Boost Mobile is the greatest company to switch too because they're phone signal internet signal is so mega awesome to live & prosper to the Fullest & never change to any other provider ❤️
Be well & stay awesome & U got all our heart❤️'s”
“WENT INTO THE STORE VERY DISTRESSED AFTER LOSING MY PHONE. LECHA WAS VERY HELPFUL AND UNDERSTANDING, GOT ME MY SAME NUMBER, A BRAND NEW PHONE, SCREEN PROTECTOR, AND CASE FOR THE LOW!! MADE MY MORNING A THOUSAND TIMES BETTER!! THANKS MUCH... S/N NOT SURE IF I SPELLED HER NAME RIGHT LOL SORRY IF I DIDNT”
“It was two of the Best wokers there i Make it to the store about 20 Sum minutes before Closing and they were able to help me within 8 Minutes and I was in and out ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
“This Cricket store has the BEST customer service you could ever hope to find! We were there today and we left with 3 phones all set to go, and we never could have done that ourselves! Thanks so much for your patient, kind assistance! It's very much appreciated, and we will always be Cricket customers!”
“Luis & Yerusha are the BEST!! They went above & beyond when no one else would help me. I am very grateful for the help from these 2 wonderful associates! Great Customer Service! Thanks again!!!!”
“I’m late with my review but I wanted to show my love for Cricket and its employees !
I went there to get some help with my phone earlier this week. The lady there, Dej was really helpful and friendly to me. I recommend going there, I really enjoyed my visit. 100/10 !”
“This Boost Mobile store is the best in downtown West Allis! I was just there right before close. The owner was locking up shop when I got there. He unlocked the store and helped me, and ge didn't have to! A1 customer service!”
“The employees at this store were amazing! We came in to upgrade our phones, and Brittany was absolutely outstanding. Even though the store was very busy, she stayed calm, was incredibly patient, and took the time to answer all of our questions without ever making us feel rushed.
We ended up being there for quite a while because my phone was acting up, but throughout the entire process Brittany kept checking on us and made sure everything was taken care of. The manager, Jake, was also fantastic - very attentive, helpful, and professional.
I can’t recommend Brittany, Jake, and this store enough!”