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February 2024 by Mike Davis
Terrible selection and prices... now charging for their plastic bags!
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February 2024 by Wendy Jacobsen
I found exactly what I was looking for Merrick Salmon canned cat food.
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February 2024 by Mary
everything was good. Can't believe the cost to feed pets nowadays.
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December 2023 by Jessica Mierow
I went there to get fancy feast salmon appetizers and they were sold out. They have been sold out for a week now. I also went there to get some toys and outfits for my cat but didn’t see any.
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December 2023 by Toni Baranowski
If I could give no stars I would. I took my girl there for grooming off of a friends recommendation., what a mistake . She looks terrible! They did not trim her nails, I called and asked about it and I was told she nipped at them . This dog has been groomed since she was 10 weeks old, she has NEVER nipped at anyone. Amber told me to bring her in Friday, between 3 and 330 and she would try again, I figured i would discuss the choppiness and weird parts of her hair sticking up at that point. Got there at quarter after three and she wasnt even there ! I left work early to get there. Wow!!!! Asked to speak to a manager , he could have cared less. You certainly charged me the full amount for the groom, you did a bad job, you skipped her nails and then arent even there when I came back ? PETCO , great customer service , is this how you run your business? I left and went straight to another groomer who clipped her nails 1,2,3, my dog never even blinked an eye. I will never be back.
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December 2023 by Marie M.
Rating the grooming services. They are #1 in my opinion. I have taken my yorkie poo in now 4 times and and he looks fantastic every single time. I have used Emma D. What a rockstar! I tried to give my own haircut to my pup and it was a disaster. She fixed it. He doesn't have to hide his face on our walks anymore. The price is very reasonable. We will not be going anywhere else!
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November 2023 by Melinda Everett
I love the convenience of shopping at Petco. I would have given a higher score but there isn't a wide variety of bird toys and enrichment items. Also, More big cages should be in the store. I do love the birds we bought at Petco and they have improved my quality of life. I want to give them more fun things to do.
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November 2023 by Matt Housley
Store seems like it is always in a state of being rearranged or put together. Employees are nice.
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October 2023 by Brian Dorsey
Great place to get your pet groomed. Amber takes great care in grooming our pet as well as taking great care of him. Thank you!!!!
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October 2023 by Kelly Schill
My dog is very timid and scared of a lot of things, and the stylus at Petco are always very gentle and patient with him. I saw the stylus very gently impatiently, coax him onto the table to get his nails clipped and not be forceful at all. He came back, nice and clean and not at all upset.
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September 2023 by Megan Durham
Took both of my dogs for the $25 grooming special they had for teeth cleaning, ear clean, 15 min. hair brush, nail trim, etc. she had my first dog for 5 minutes and told me she was finished and only charged me $12 for a nail cut. I told her I was confused I wanted the whole package she told me she did give my dog the whole package but did not charge me…. Literally lied to my face and told me she cleaned my dogs ears and etc. She did not do anything but cut my dogs front paws and told me my dog would not allow her to cut my dogs back feet but I could bring her back another day… again she had my dog less than 5 minutes she didn’t have any patience to even try my dogs back paws it seemed. Then I bring my other dog inside and verified that the groomer would give him the whole package, she said yes. 5 minutes later she brings my dog bag and said I was good to go… again only charged me $12 for a nail trim and did nothing else even after I verified that they would brush my dog and give him the whole package deal. My 2nd dog is a great pryanees with 4 dew claws on his back paws the groomer did not clip those either or brush him at all which is what I really wanted. So I basically drove all the way there for my dogs to get their front paws done for $37…… (with tip and tax) highly unimpressed and won’t be back. I feel as thought I should get a refund
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September 2023 by Cassandra Miller
I went to the petco in oak creek on 8/31. I am there a lot as I get crickets, supplies, and and food for my toad and hamster regularly. The guy was GREAT getting the crickets for me, But the check out experience yesterday with a young female upset me to no end. She tried selling me another membership for my toad, I politely declined as I already have one I do not want another charge for an extra 10$ a month. I finish cashing out my crickets, and asked if I can have a bag for these crickets so my 5 year old didn’t get scared of them hopping around. She tells me with a huge attitude, “next time it’s 10 cents”! Excuse me ?! Did I not just purchase from you!? I’m there every week now for my toad, and that’s what I get with her horrible attitude! I did not get her name but I’m sure it’s there from my purchase yesterday of crickets. I normally do not do stuff like this, but she really upset me as she got an attitude from me not purchasing another 10 $ a month vital membership.
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September 2023 by No name Just fun
Went in to pick up my online order. Quick in and out. But they never fulfill my whole order. It shows online that they have it, and then they always have to cancel items. It sucks if you try to use a coupon on your order.
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September 2023 by Huzaifa Jilani
Zac is the guy y’all wanna go and ask for, all the staff is very helpful but some folks are just awesome. Great place to buy supplies for your pets.
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September 2023 by Dan W.
Before the pandemic this was a decent store. It used to have plenty of helpful staff who were eager to assist customers. However, after the pandemic that has changed. It has fewer employees and the ones you do encounter have poor attitudes and are slow to assist you. There have even been times when employees will see a customer waiting for assistance but will fail to assist the customer, generally the employees will just keep stocking or go into the back of the store and never be seen again. The last time I attempted to shop at this store, I waited 10 minutes too long for assistance that never came. I left and shopped elsewhere. I will never return to this store.
