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July 2025 by Roxie
This is quite literally the most vile hotel I have ever had the misfortune to be exposed to. The door frame had holes all over it which made it look like the lock had been broken off the door several times. The AC unit was smashed and did NOT work, not even a little bit, as well as it was FULL of dust. There were stains in the comforter as well. This was literally a horror story of a hotel room. I checked out immediately after I went in and looked at the room. I emailed Red Roof later requesting a refund as they're providing A VERY UNSAFE ENVIRONMENT and their rooms are NOT AS ADVERTISED. This was a month and a half ago, and I have yet to recieve my refund. I beg you... If you value your life and your health and your money, PLEASE do not stay here.
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July 2025 by Anna Provost
*** roaches ***
First.. I called and asked if they did in fact have a laundry facility before i booked with them.. they said yes but forgot to mention that the only washer was out of order.
Internet sucks it goes on and off every 2 minutes which also affects the tv.
And they have roaches! Saw a roach come out the wall at 3 am freaked out. When I told the gentleman in the office all he kept saying was why didn't u call at 3!
No apology nothing and treated me like a burden when I requested to change my room.
Zero stars for me
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July 2025 by Ramon Patterson
They shift manager when I Check-in me and my grandson over a week ago. You didn't want to give my military discount or.
Did he want to give me?
Regular rate. Want to charge me weekend rates on a Friday evening shift? Manager came in and ice and I've got my discount.Save me $60.She's a sweetheart day shift guy trash
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July 2025 by Shane Harris
Not a bad place to stay the rooms are decent staff is friendly
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July 2025 by Judy Deering
This place needs a major face lift. I think the beds might still be the same one from when the place was first built.
A/C machine in the room had rust and mold on it, sheets/towels were stained, and the bathroom door looked like a dog had chewed it.
We didn't complain cause we were just so tired and it was better than sleeping outside. But yes, it needs lots of help.
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June 2025 by S
We booked a room on March 27, 2024. Terrible, everything was disgusting. The beds were filled with hair and dirt, drawers uncleaned with random pearls. We switched rooms and the second one was worse than the first one. The smells the ac put out was horrid and we couldnt sleep. The manager or employee (older thin man) that was working at the moment acted as if theyre known for their cleanliness, giving us attitude and accusing of putting the pearls or dirtying the room.
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June 2025 by Meghan Hoffmann
This place is absolutely disgusting
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June 2025 by Mandeville Gayle
Horrible period
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June 2025 by Alli Miller
First room was dirty and smelt like cat pee, when we went to get a refund they gave us a new room instead, which was even worse than the first. Went down to get a refund again and the man working was very rude and refused to give us a refund.
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June 2025 by Eric
To say that my stay was a disappointment would be an understatement. The first room I was given had flies, yellowed/dirty lamp shades, and smelled like smoke, so I requested a different room. The second room did not have a working lock on the door, so I had to request another change. The third and final room was the best of the 3 but still left much to be desired in terms of cleanliness and quality. I contacted guest relations following my stay and they told me that there was nothing they could do because I had already paid for the night. Will not be staying here or at another Red Roof Inn anytime in the future.
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June 2025 by Kayla S.
I loved staying here on my visit to Milwaukee!! Clean rooms and Mi Amigo Yogi was Muy Excellenté!! No problems or complaints here!! Thanks to everyone for the great stay!!! 🙏🏽😌
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June 2025 by Adrienn Hensley
Stopped for the night on a cross country move. The staff at the front desk were very nice, but after that the stay was not pleasant. The carpet by the front door is sopping wet and reeks of cat pee. It was so wet that after stepping off of it I slipped and fell on my butt and hurt my ankle. The rest of the floor was so sticky that we didn't feel safe taking our shoes off in the room. The bedding and towels were stained and had holes and tears in them. Holes in the walls. The piss odor was so strong it gave me and my child an asthma attack and we had to sleep with the front door cracked for fresh air just to make it through the night. I've stayed at a few Red Roof Inns and have been very happy with them so far. But this has by far been the worst. I hate leaving bad reviews but this room was a biohazard!
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June 2025 by Nik Harris
If I could rate this zero stars I would ... When I first came up mind you I called the night prior about early check-in upon me arriving on the 7th there was an older woman in there who stated I could not do early check-in because they didn't have no rooms available to come back at 3:30 when I came back at 3:30 somebody else was there and he was very kind ...when I got to our room the floor was missing pats of it and there were bugs that looked like flying ants on the floor one of the beds had blood stains on the pillow cases and the curtain also had a weird stain on it there also was a hole in the bottom of the tub and it had ants crawling threw the hold ...the whole room smelled like mold as I walked in ...I called the from dest to no avail and my husband even went up to the from where he was racially profiled ...I will never go back to this crappy place ....I took a video of the room and everything as soon as I got in there and one up on me leaving so they can't say we messed up anything .and not give me my deposit back..those people are scratchy and I just don't trust them 0/5 do not recommend
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May 2025 by K Berg
Zero stars. Tried making an online transaction that failed. They still charged me 67. 34 three days later. Customer service is a joke.
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May 2025 by Riley gizmo
Worst hotel no service wifi doesn't work no microwave no mini fridge the bed is really loud even if you move an inch it make a sound pillows are tiny little squares also they say they are pet friendly but you aren't allowed to keep your dog in the room alone so if you leave you have to tie it up out front which there is no where to even do that or you have to out in a crate out front which is beyond careless and it's honestly animal neglect someone could come and steal your dog so my entire business trip was ruined to say the least and there are bugs stuck to the door in a sticky trap and there are cigarette burns in the comforter
