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August 2025 by El Jefe
Line stacked out the door. 1.5 people working. One worker keeps coming from the back to the counter then hiding in the back. Seems they only do passport appointments No regard to postal customers
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August 2025 by vincent garay
So tomorrow is my birthday and I got a hat that came from Arkansas and is in Oak Creek. Like I don't have days, months, years for something that costed alot of money only to end up sitting in a post office. If we are going to send gifts and stuff from other places and this stuff happens we're going to be in a serious problem.
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July 2025 by Valerie Rodriquez
Package was stuck for days then turned up in Chicago. Rerouted back to oak creek for it to be stuck again! They are the worst!
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July 2025 by Adriana M. Rodríguez Vázquez
Just as others have said, all my Amazon packages arrive swiftly EXCEPT for when they end up in this center. Terrible service.
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July 2025 by Dave Mantey
For every 1 package that actually makes it through this place on time, I've had 10 packages be rerouted out of state. I don't know what kind of incompetent people work here, but they all need to be fired. Crazy how every other shipping company (UPS, FedEx, Amazon, etc) can do their job correctly and yet post office can't do the one job they have. Insane!
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July 2025 by dean r
used to love these guys because of their service but they have went downhill. Packages always get stuck here for a day or 2!
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July 2025 by Phil K
My package has been in oak creek wi USPS facility for one week. No way to call to find it. No one to talk to. It's a black hole.
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July 2025 by Anthony Miller
I don't live in Wisconsin but sent a package to someone and it has been here for 2 MONTHS!!!
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June 2025 by minnstar 13
I hate to be critical of any business but this post office needs to hire better people. The person I spoke with could barely construct a sentence and he couldn’t enunciate at all. How do you run a business without decent employees??
No wonder they always lose money!
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June 2025 by Chris Kelley
another package gone missing after being processed through this location, no surprise
something really needs to be done about this post office, it's terrible
How many bad reviews of the same issue do they need before they actually make a change and fix this, seriously
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June 2025 by Aletha Spears
Post Offi
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June 2025 by ava vonheeder
This is the worst mailing service I’ve ever experienced. I placed my order 3 weeks ago and it has been sitting at this location for 2 weeks and the delivery date has been consistently pushed back. If I could give zero stars, I would.
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May 2025 by Inga Graul
**USPS: The Pinnacle of Frustration**
The Oak Creek, WI postal hub might just be the Bermuda Triangle for packages—once they enter, they may never emerge. Nine times out of ten, shipments spend at least two days trapped in this vortex, if not longer. It’s a black hole swallowing deliveries, ensuring that “priority” is nothing more than a cruel joke.
The USPS has truly earned its reputation as the poster child for incompetence in shipping services. From glacial delivery speeds to outright losing parcels, the inefficiency knows no bounds. A package sent via ground should take 3-5 days—in theory. In reality? Mine took a mind-blowing 21 days. It sat abandoned in Oak Creek for over a week before mysteriously stalling again somewhere else for another week. To make matters worse, I received medication from Arizona that needed to be kept cool. The post office managed to misplace it for two weeks, only for it to finally surface after the sender intervened directly. And no, this wasn’t some massive shipping hub—it was a small office that should have been easier to manage.
As if slow shipping wasn’t enough, the lack of accountability is staggering. Packages that vanish into thin air result in nothing but shrugged shoulders and meaningless tracking updates. And yet, for all this agonizing unpredictability, USPS continues hiking their prices as though they’re offering a five-star service. If this operation had to compete like a private business, it would have gone bankrupt years ago.
Even the Pony Express, operating in the 1860s, managed better delivery times while traversing untamed terrain and fending off attacks. They accomplished faster shipping and fewer losses—all without the luxury of modern logistics.
And speaking of inefficiency—let’s talk about the workforce. My brother-in-law, a mail carrier, has firsthand experience with the USPS circus. At one office, five carriers operated—four of whom had restrictions preventing them from actually delivering mail. One was only permitted to clean toilets and occasionally sort mail. Another needed a shortened route due to shoulder pain, yet miraculously still received full pay for fewer hours. Meanwhile, healthy carriers were bogged down with extra routes and endless overtime. And the kicker? A carrier who had their USPS route restricted due to shoulder pain somehow managed to work as an EMT, lifting patients far heavier than a stack of mail. The absurdity of these employment practices is mind-blowing, driving up costs while dragging down productivity.
To top it all off, even slower service seems to be looming on the horizon. I mailed out three packages recently—hand-delivered them to the post office. Despite being sent locally, it took three days to travel a mere 160 miles. Oh, and fun fact—when I posted my original review, it had **snowed.** In May.
I know I sound like an old person, but back in the day, Wisconsin actually had **winters.** Snow used to be a given, not an excuse to shut down entire operations. Halloween costumes had to fit over full-blown snowsuits. Six inches of snow wouldn’t have shut down a state—because if it had, Wisconsin would have ceased to function from October until April. But now, bad weather is a built-in excuse for incompetent service. What’s next? **Too much sunshine?** Are they going to call a “SUN day” and claim they simply can’t be productive when the weather is too nice?
USPS has cemented itself as a relic of failure. If you value your sanity, do yourself a favor and choose another carrier. You’ll thank yourself later.
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May 2025 by Noah Barkelew
Package shipped on the first and was scanned in on the first of the month at the processing center in Oak Creek. It still says it's en route to the next facility. It's been 15 days. They closed my ticket before they even found it.
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May 2025 by Diego Rangel
This place had my package for a few days not doing anything with it then sent my package to fond dulac where I’m going to have to wait a few more days this place is a joke I live in Milwaukee why would they send my package all the way over there after holding it hostage
