-
March 2024 by Charlie Torres
We are from out of town and had to have our prescription transfered to this location. The pharmasist was extremely helpful and made a tough situation easier. Thank you
-
February 2024 by Jason Griffith
Sounds like they need to fix major issues with their pharmacy that keep causing their customers a lot of hassle.
-
February 2024 by Mason Paar
Staff have been a little unprofessional on one occasion but at the time of this review, it's at 2.3 stars and I think that is a total low ball.
-
February 2024 by Hytham Jaraba
AJ exemplifies the ideal qualities of a pharmacist. His knowledge is extensive, his patience is commendable, and his customer service is exceptional. He consistently greets everyone with a warm smile, demonstrating a genuine care for his customers. AJ is truly an asset to his profession.
-
January 2024 by ob1995 sar
AJ was a great pharmacist. He helped me fill my son’s prescriptions in minutes , Counseled me and answered any questions I had regarding my 6 month old medication. His positive attitude and politeness were off the chart. Thank you for being an amazing pharmacist.
-
January 2024 by Kayla
I picked up some prescription recently and was taken care of by a pharmacist by the name of AJ. He is one of the best pharmacist that Oconomowoc has had in a long time. He definitely has excellent customer service experience. I am hoping to see him at this location a whole lot more in the evenings. He answered all my questions. He has a beautiful personality and is very caring to his customers.This was the First time in a long time I was ever treated this well by thd pharmacy department.
-
January 2024 by Christopher Weinreis
Waited over 30 minutes at pharmacy.
-
January 2024 by TJ Fortier
I’d do zero stars if I could. Doctor sent in a rush prescription for my son’s ear infection. They told me they couldn’t fill it for an hour plus considering other pharmacies can fill it right away. I’ll take my business elsewhere moving forward especially involving my children. Get bent.
-
December 2023 by Karin Magee
We moved to Summit four years ago and love our Walgreens on the corner of Summit and Thackeray Trail!!!The pharmacy is great and the customer service whether it’s photos looking for finger splints, or buying candy on sale, we find them to be very helpful and go out of their way for us. Thank you!
-
December 2023 by Pam
Doctor prescribed medication three weeks ago and am unable to get straight answers from people at this location seems like stories are constantly changing even though I have been there for years as a customer I am beginning to believe what others say about the store. Always defended them but now I just stay quiet and discouraged with the type of service they give. Nothing quality about it when they keep changing their stories.
-
December 2023 by Drew Green
Absolutely rudest counter staff today at 1pm. They were extremely unprofessional and rude when I attempted to make a deposit. I have never had an issue at any other Walgreens ; they need to consider new staffing changes.
-
December 2023 by Elizabeth Sigmund
Update: in the last 6 months there have been a lot of improvements at this location. They’ve been more responsive and willing to help if needed. Keep up the great work. The worst Walgreens I have ever been too. Every prescription has something wrong or missing or they won’t look at the comments from the Dr. as something meaningful. I’ve had to wait days for name brand prescriptions, they have messed up amounts. My son was wheezing, and he was prescribed albuterol, they wouldn’t give us the extender mask without a prescription and told us they faxed the request back over and wait until morning. How do you want me to get an 8 month old an inhaler without one of those things? Very disappointed and will never fill another prescription here again.
-
November 2023 by David Shumburg
What genius thought it would be a good idea to combine the check outs with the photo department AND the Fed Ex shipping center. This doesn't work as you stand in line holding your packages, waiting forever. When you finally reach the check outs, there is no place for them to put your packages. They just pile them on the floor behind the register. I waited in line 10+ minutes just to drop off a pre-labeled package to ship out. Everyone in line was disgusted with this "new design" nightmare. Just dumb.
-
November 2023 by Chalyn Mueller
Well, I tried again and nothing has changed. I waited over an hour in the drive through for 1 medication. There were TWO cars ahead of me. I have also tried to refill my sons medication and the last year they reject the refill request, dont give a courtesy call why and when I call to inquire (because he needs his medication), they say they dont have it and dont know when they will. Extremely rude. Today was my last straw. I will NEVER go back here. I hope they continue to lose business and corporate starts opening their eyes at how awful the people and service is.
-
November 2023 by jaim haas
The manager is one of the rudest women I've ever encountered. I couldn't believe she was the manager the way she treated those of us waiting in line for 20 mins to check out. She had 3 checkout people but only one register operating. Even though she was asked several times to open a second one. District manager never responded when I tried to make he/she aware of this problem. They are either dating or related.
