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August 2022 by Melusi Khumalo
My experience was an AWESOME EXPERIENCE. When I first spoke with Mrs lilian wilson, I wasn’t were I needed to be with my credit. I was placed in a program by Mrs lilian to repair my credit. Follows up were made and work on my behalf was done. The process wasn’t easy but Mrs lilian made it easy and hassle free. At times I became discouraged and even wanted to give up, however Mrs lilian wilson reminded me of the final goal and today I'm a trading investor. She helps me make a daily profit of 15%, contact her for a profitable trading and successful withdrawal.
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August 2022 by Finn
perfect place for real american money lovers. keep your cash here and itll be safe! 100% reccomend flagstar bank for all my folks and family alike
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June 2022 by Tabitha Dobbratz
Emily worked with me to open a business account that fit my needs. She helped me very step of the way and was super friendly.
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August 2021 by Brandon Marks
Some of the poorest customer service in the industry. Stick with a local credit union or other big name bank.
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August 2021 by Michael Burdosh
I thought it was a pleasant and very informative experience. The entire staff were courteous and friendly
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November 2020 by Ruth Winter
OMG, I couldn't believe the sad reviews. I've had dealings with James on numerous occasions getting problems solved, also making changes to accounts. The staff was always courteous and helpful. They treated my very elderly mother with patience and respect. Need I say more.I wouldn't have second thoughts about requesting help from this bank.
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August 2020 by Steven Kolf
Very helpful whrw I switched my accoiacc there very helpful and friendly
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October 2019 by Alberto Delamora
worst bank ever dont ever go there! rip your money off all kinds of fees
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December 2018 by Justin Therrian
Absolutely terrible service, slow, unknowledgeable, highly disappointed and switching back to Wells Fargo.
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December 2018 by John Conrad
Great group of folks!
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June 2018 by Brianna Ryczek
I like the customer service from the girls who work here. I have never had an issue with them and have been banking here for yrs
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September 2017 by XL VZ
TERRIBLE service. All they did was stall. It took forever to recieve service and when i finally did, it was with a poor attitude. NEVER going to this Wells Fargo again. Just Terrible
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February 2017 by Chelsea McVane
Just today I spoke to a "James" who was going to look up some account information for me. During our first conversation he said he would contact his "back office" and see what was going on and/or what could be done given the situation. Nearly 3 hours later I still had not received a call back so I called him again. During that second conversation he just kept repeating what I had originally told him over the phone... 3 times he did this before I stated "you just keep repeating what we had discussed earlier". It literally sounded like he did nothing at all. Even after I mentioned him repeating himself he just kept repeating himself again and would give no explanation. When I asked to talked to someone else he said there was no one else there that could see what he could see. He said he could transfer me to the "phone bank" which was (who he talked to). I said great and then he proceeded to tell me a 1-800 number. Then again started repeating that they are just going to tell me exactly what he told me, so again, not answering my question. I finally had to tell him that I needed to get off the phone because he just kept repeating himself and I couldn't handle it. Then AGAIN he started with my name and talking more. In the end, I literally said you are driving me nuts with the consistent repeating yourself and I have to go and I said good bye and hung up. Very poor customer service skills.
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February 2013 by Kandice King
I was trying to get to this bank before it closed to make a withdrawal. I got there 6 minutes before it closed. As I pulled up and got out of my car, a lady walked to the doors and locked them. Both ladies saw me and pretended not to. I finally went to the drive thru and honked my horn for 5 min. Nothing. Then at 1 min after 6, she finally acknowledges me telling me they are closed. I explained that they closed earlier than 6. My smart phones clock isn't wrong, it is set by the internet. She claimed my phone, car, and my sisters phone all had the wrong time and they didn't close until 6 on the dot. Then I find out from another branch that they should have and could have helped me. They were just being lazy.
