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December 2023 by Pink Babe
THE LAZY GUY WHO DELIVERS ON N WEBSTER DAMAGES PACKAGES BY PLACING IN MAILBOX THAT ARE TOO BIG FOR MAILBOX. IF YOU CONTACT CUSTOMER SERVICE TO FILE COMPLAINT FOR THIS. THEYLL BASICALLY CALL YOU A LIAR CUZ THE CARRIER WILL TAKE PICS FOR 1 DAY BUT THEN IT WILL CONTINUE AFTER THAT CUZ THEY HAVE "PROOF " FOR 1 TIME. Why would I continue to waste my time by contacting them again and again if this wasn't happening? I sure have better things to do.
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December 2022 by Dan Zunker
One person dum as a box of rocks.
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July 2022 by Kyle Pierce
Lady at the front desk was very rude and slammed my item on the counter.
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November 2021 by Jon Flaig
The employee inside at desk is Rude. Her name is Julie. She is awful. Then you try to get into contact with the postmaster. Good luck with that. I’m going to know reach out to my elected officials.
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November 2021 by Amanda Hartfiel
The mail carrier lied about my package being delivered. Just delivered a slip never the package saying I missed the delivery. Package was never even attempted to be delivered. Went to the post office to talk to the post master (who is never there) got rude service from julie like I always got when I when there to drop off packages. The service has got on so awful I use the Winneconne or Oshkosh post office.
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August 2020 by Sandra Christensen
Always good service.
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July 2020 by Kinsey Contreras
I just had to share that I stopped by this USPS in omro and I was so happy with the personable experience and customer service. Dawn was the woman that helped me. She was so kind and insightful. Nice change of pace from the other post offices I've stopped at.
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February 2020 by Paul Simenson
I called for information on getting a package re-delivered that I thought I had missed the delivery of. The women I spoke with informed my package wasn’t delivered because there was snow blocking the mail box. Hasn’t snowed in 4 days but whatever. The lady was very pompous and condescending. It’s no wonder why the USPS has 15 billion of debt and in financial ruin with that type of customer service!
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December 2019 by Josh Boughton
Wow how rude can 1 person be!! I will NEVER come back here I will happily go to Oshkosh to drop my mail off and I live around the corner. So sad people can hate their job so much.. I have an idea... RETIRE YOU OLD BAG.
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February 2019 by Ryan Michael
If you picture the DMV as a pleasant experience you would still think the customer service here is subpar! Must be nice to have that kind of job security!
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February 2018 by Gentry Miranda
I had an empty package come from amazon yesterday. The end had been slit and my book was gone. When I told the post office they told me it arrived that way, which was clearly untrue as it was not marked damage.
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November 2017 by Dar Young
ANOTHER misdelivery! Have complained now 8 times about mail/packages being delivered to wrong address. Strangers coming to my door saying..this was in my mailbox by mistake! Some on-line orders are very expensive and I've had strangers bring packages that have been opened and should have arrived three weeks before! Holidays are coming and I'm afraid of USPS misdelivering again! This stinks! Wish everything was delivered by United Parcel Service instead!
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October 2017 by Stef F
The woman behind the counter is as rude and miserable as they come. I'm taking my business to Winneconne. Years of dealing with her on nearly a daily basis and I've finally reached the end. Going somewhere that respects the customer and doesn't hate their job & people. There are ppl that have bad days and there are ppl like her. Nope. Done.
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May 2017 by Kristin
A great small town post office. Since I run a business out of my home, I'm over there quite a bit. Everyone is really friendly and professional at the same time. Yes, there are lines, but that's the same for every post office, no matter where you go. Glad Omro has a full service place with great hours. Not a lot of little towns can say that.
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December 2016 by Derek R
Tried to pick my package and was refused my package and she was completely rude to me!!
