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February 2024 by Betsy Clark
I am able to find what I needed there and always extras??
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February 2024 by Mary Dunnum
Love this Dollar Tree. Always clean and friendly staff. Always has what I need.
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January 2024 by Jennifer Burtner
Google says it opens at 8. I showed up and the window says hours are open at 9. This should be updated on Google. The store was also trashed and most shelves were empty. Disgusting place. I'll never walk into that store again.
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November 2023 by Jeremy Sinclair
It states the hours are from 8 to 9 PM. The doors are locked. Nobody to be seen. Customers are walking up one after the other. Why? And you can never get to anyone at the corporate office. Why? They do not want the customers to talk to anyone with a say in anything. Like many other companies that have poor customer service. Well I guess I will take my money to the next store. The police have come out to the store to check things out. Onalaska Wisconsin USA. Let me guess it has to do with Covid? Or there is a shortage of people. Where did yet all go? Clean your parking lot as well.
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November 2023 by John D.
Went to the last night to get a charging cable that they used to sell for $1, then changed to $1.25 Dollar. Last night they wanted $5. The clerk/manager heard me talking to my wife and constantly interrupting my conversation with a snide tone in the next row. He commented "We NEVER had good headphones for $1". They were charging $8-10. I replied, "I DIDN'T say I wanted headphones, I told my wife the price of a power cable that I wanted initially". What upset me most, was not just the employee in the next aisle over, but that there was NO signage on the door, main windows, or signage. The only hint was the new price sticker that I just overlooked. That annoying employee said again over the aisle this started October 18th to Dollar Plus. Felt like a bait and switch and now same as dollar general and others. others in the store also were surprised that the price tag was so. Lots of things left at register. Felt completely deceptive. Onalaska, WI
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October 2023 by Heidi Wilson
It's ok, I have been to stores with nicer items, but this one has almost anything you need. It's hard to find nice items, but at least there is a wide variety. It's a pretty busy store, so check best times to go.
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July 2023 by Ashley Mettille
The cashier was a sweetheart. From one mom to another thanks.
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June 2023 by Star Light
Customer Service......is something of the past. I like shopping at dollar-type stores, however, cashiers these days are drama-filled. They stereotype a customer and then treat the customer with disdain. If you politely want to show an error on your receipt, they make you look stupid and not correct the error. Both, the Onalaska Dollar Tree and the La Crosse Dollar Tree need to get ethical and mindful cashiers that know what real customer service is. These DT cashiers know which customer won't take their nonsense, and that is who the cashiers are nice to. Otherwise, these cashiers want to start something at these two locations. Take care of the drama in your home, and come to work with a clean slate.
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June 2023 by Juli Kleist
Customer service sucked! A cashier act like she was mad because she had to come out of cashier and help. I had six bottles of heavy lemonade she put them three in a bag and then didn't double bag them on top of it and as everybody knows Dollar tree has cheap bags that fall apart very easily. I will not ever walk into this Dollar tree again I'm very disappointed!
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May 2023 by Steve Suave
My daughters love to come and waste their money here.
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March 2023 by Sunlight Dewdrops
I've seen/heard a lot of 'tension' with the store associates. Some remarks about a customer, but mostly about someone on staff. If the store associates that 'dis' an employee feel that they have legit reasons for doing so, then what about the customer who feels that they are not treated as a customer?? Customers keep the Dollar Tree (and other businesses) thriving plus a paycheck in your pocket. I've never met the manager but, this Onalaska Dollar Tree needs to take care of certain issues and not take it out on an undeserving customer.
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February 2023 by Rowan Swift
LOW SCORE ONLY FOR MANAGER!!I want to make it very clear that the employee that checked me out was great and the store itself was fine, it was just the manager that made this a bad experience!After being called to the front to help with checking out the line of people who had all walked up at about the same time (the employee who was on their own up front went from having one customer to five in about ten seconds), not only did the manager take another three minutes to come up to the front but then proceeded to loudly chastize the employee infront of the rest of us before even making a move towards checking anyone out! And then after being called out by /a customer/ for being rude he proceeded to tell us that, no, he was doing his job as manager and correcting a problem. The customer said that that should be done in an office and not in front of the customers and he said something back about not having an office.He was incredibly rude and made the whole experience incredibly uncomfortable and I felt awful for the people who have to work under him. At no point is the job of a manager to be rude, disrespectful, and inconsiderate of both the customers and the employees. It was quite frankly, gross.
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November 2022 by Sheila Robertson
Love this show. One of my favorite places. And they have everything you could ask for
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November 2022 by Genean T.
The manager and staff are very rude to African American people. I wouldn't recommend shopping there if you are African American!
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September 2022 by Asia Johnson
Very polite and courteous staff. Very quick to offer assistance. And even though I didn't find what I was looking for I was definitely satisfied with the diversity in their products
