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October 2025 by Bert Phillippi
Shop local. Why? Because when it is family owned, there is a very high standard to compete in this market. I met with Darlene. She was as friendly and knowledgeable as can be regarding what I was looking for in a custom-made carpet. I also met with Scott who came out to my house and did some measurements. And finally, Darrell came out finalize the measurements and in a couple of weeks, I had a custom-made carpet that was more than I asked for and it looks great. It’s separates the great room (Kitchen from living room) And the change is so very subtle and at the same time very welcoming and comfortable.
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July 2024 by Spaghetti Eddie
After a couple months the corners of the vinyl flooring started to peel. I also had an overage of eight boxes but they refused to return
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February 2024 by Tom Tornstrom
Excellent customer service and decent prices.
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January 2024 by Ridge Runner
Products purchased were very high quality. After the sale support provided was excellent.
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November 2023 by Paul Pilger
My wife and I checked out three floors places and went with floor crafters.they were very helpful picking out the flooring and what we wanted done, very easy to work with i wanted something on the landing to make it look real cool and the stairs.I like what they came up with . they do very good work, the crews were very professional clean up very quickly. This company definitely made Santa's Christmas list for good workers thank you very much
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November 2023 by Carla Steffen
We love our new Coretec flooring! Floorcrafters did our original install 20 years ago. We recently had the entire main floor redone in a beautiful luxury vinyl plank. The product is absolutely gorgeous & we love it! Friendly, kind, wonderful staff & the installer was excellent. We wouldn't go anywhere else for flooring. Highly highly recommend Floorcrafters!
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September 2023 by Charlene Baumbich
BACKSTORY: Married nearly 54 years (yep, we’re old), when it comes to major purchases, we agree on almost nothing. So working with us—without losing one of us—takes extreme patience and skill, a good sense of humor and much guidance because we lack large amount of decorating decorum. And we wanted to replace all the flooring in our condo--carpet and engineered hard wood—with vinyl plank. Oh boy.ENTER: Floorcrafters, recommended by a condo neighbor who’d used them twice previously (once in their old house and then again in their new condo) with happy results.THE WHOLE ENCHILADA: After a few months of visiting the store, dragging samples home and a consulting visit from Daryl at Floorcrafters, DH and I finally agreed on a product, which we learned wasn’t in our budget. Back to the drawing board. At LONG last (a couple more months), we agreed and signed the contract. Whew.Floorcrafters then discovered the product was back ordered and relayed the message. Then delivery was delayed, something Floorcrafters had no control over. Then delayed again--until we could no longer remember what we ordered and were afraid to look in case we no longer agreed. Throughout the long wait, Scott checked in with updates. Very professional.Finally product arrived and Floorcrafters had a cancellation so we leapt into action packing everything in our condo. We’d paid extra for them to move all our big furniture around and around as they went, tearing out old, laying down new. Product and installers/craftsmen Marvin and Reed arrived. I was still packing one room but thankfully it wasn’t where they’d begin, so I had another couple days to complete my readiness.PLAN INTRUSION: our old engineered flooring wouldn’t come up. I mean it was glued in such a way as to be shocking. Everyone predicted it would just “pop up” (bwa-hahahaha) but nope. A machine was rented, splinters flew. Nope. After discussions and options, calls and brainstorming, it was agreed the only solution was to add the cost of a sub floor throughout, everywhere other than where the wood-that-wouldn’t-budge was, where they’d overlay our new floating floor. Floorcrafters sent a driver all the way to Madison that night (!) to procure the sub flooring to keep the project on track.Marvin and Reed showed up on time five days in a row (total project duration), removed all old stuff, laid new sub floor and vinyl planks, all while moving our furniture around and around (what an excellent choice we’d made with that decision) while we rotated boxes and piles.THE END: After a total of eight-and-a-half months from intial shopping to final install day, our entire condo flooring is gorgeous, debris cleared out (by them) and we love the product and everyone at Floorcrafters who saw *all* of this through with grace, professionalism, good humor, patience and cheer, skill and kindness. And didn’t lose either one of us. Five stars? HECK YES!
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March 2023 by Sandra Lusk
The room was empty and waiting for my new floor when I got a call. The installer was not able to make it as planned. When discussing a new date it looked like more than a couple weeks. Scott and his installer didn’t stop there. They went out of the way to squeeze me in the next day. It was very unexpected and showed I made the right decision in choosing Floor Crafter’s!! I love my new floor!!!
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March 2023 by Christel Holcomb
Competitive install prices, great deal on my flooring, my installer, Mac, did an amazing job, 1 minor thing to fix and they're coming out right away. Highly recommend
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March 2023 by wilmer mcarthur
We recently remodeled our bathroom and had Floorcrafters install subway tile for our walk-in shower and Hex tile on the shower floor. We also continued the subway tile wainscot around the perimeter outer walls. Marvin the installer was awesome and did a fantastic job!! He pays particular attention to detail. Also after that bathroom project we had Floorcrafters install LVT in our kitchen and hallway. It looks great and we also were able to have Marvin be the installer for that project!! Scott and Darrel and their entire staff are so fun to work with, they made our remodel projects so easy. They also had a great selection of tile and flooring for us to pick from. They were always available to answer any questions we had. We are very pleased with Floorcrafters and look forward to doing more projects with them in the future!!! Thanks again. Bill and Nancy
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March 2023 by Eric Thompson
We have now used Floorcrafters for 3 flooring jobs and are more than happy and satisfied with all their work. Everyone has been excellent to deal with and the quality has been impeccable.
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March 2023 by Marilyn Connell
Wonderful customer service and great selection of products at a reasonable price. Scott was very helpful and made sure I was happy with my product choices.
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March 2023 by Randy Papenfuss
Almost forgot to leave a review. They put new LVT flooring in for us last August. We are completely satisfied with the whole experience. Marv the installer was awesome! It took more material then what the bid was, but they supplied it at no charge. The floors look great! We love them! Highly recommend Floorcrafters for all your flooring!
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March 2023 by June Marie
Floorcrafters always comes to my rescue with exceptional service and knowledgeable staff especially Darlene and Scott. I recently bought a new house and it looked like all the floors were scratched (NOT flooring from Floorcrafters) they sent me home with a remover and cleaner and now all the scratches are gone and it looks like a brand new floor again. Thanks again for the wonderful service!
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March 2023 by Laurie McCutchen
We have been looking for carpet for our family room. After looking at a variety of carpet samples from different suppliers, we chose one from Floorcrafters. Words cannot express the satisfaction we received from this establishment. From the friendly greeting and help from Scott when we started the process to the final install. These people do an amazing job and make you feel like family every step of the way. We could not be more pleased with our experience.
