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November 2023 by Jen Berg
The Doctor doesn't listen to patients. They put a small band aid on and customer keeps on coming back. They don't treat customers as only $$ signs in their eyes. Gundersen fire those drs as they don't know what they are doing. Really disgusting!! Care about people!!
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November 2023 by Paula Keller
Your hours say 7am, then 8 am in the same page! Very confusing.
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September 2023 by Kathryn Sloan
Onalaska Urgent care is negligent My son went to Urgent care because he was having panic attacks in the mornings. He had an appointment with his primary in November but the attacks were getting worse., The doctor did not even listen and told him we do not do that here. That is negligence. I don’t want your canned response. You plainly need to change your policies and treat your patient’s. Please don’t give me your canned response’s educate your providers instead.
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September 2023 by Jordan Linders
Gundersen has video visits, quick appointment time turn around, and knowledgeable staff.
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August 2023 by Howie Due
Went to urgent care due a medical issue, and waited more than 2 hours before I was seen. This is ridiculous service and should be reviewed by management.
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April 2023 by Angela Rae
Lab- I brought my son in this morning for his first lab draw. We all know it can be a very scary experience for children. The two young ladies who worked with my son took control of the room in a very professional manner as I sat back and watched I was very impressed with their “bedside manner” as they made him feel comfortable and safe by explaining to him what they were going to do and talked him through it. He handlers it like a champ and hug thank you for making this a good experience for him you ladies did an awesome job!!!!!
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January 2023 by Crystal Light
Overall it's 50/50 service always respectful. Calling to get a appointment is stressful sometime they will send ya over to a triage nurse before you can be approved an appointment. Urgent care takes awhile even after you get in the room short staffed Doctors apparently.
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January 2023 by Jeanne Coerper
I am very disappointed with follow up care from both the pain clinic and my primary care. I have severe back pain and sent a message on My Care to Dr. Dahl, who was my doctor in the pain clinic. The response was like a "cut and paste" answer no real help as far as what to do with the pain. The nurse also responded in saying to contact my primary care provider to help out with the medication. I called to set up an appointment but cannot see my PCP until the 2nd week in January which doesn't help me now with my severe pain. So in the meantime, I guess I will go to urgent care, sit for 2 hours waiting to see a provider I do not know just to be referred back to my primary care provider and wait 2 to 3 weeks to see her.This seems to be an ongoing problem with Gundersen. You want to see your provider for an issue you have right now but have to wait 2 to 3 months in order to get an appointment.
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August 2022 by Tom Knothe
Gundersen's eye clinic staff in Onalaska is excellent! They take time to explain things and bend over backwards to make sure your sight is perfect and that you are comfortable with everything.
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December 2021 by Gregg & Deborah Randall
Outstanding Medical Services are provided by Highly Skilled Medical Professionals & Support Staff
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September 2021 by Jaycie
Milton J Schmida was super rude to me and my daughters I would definitely go to La Crosse for a hearing test Dr. Wilson is excellent over there and very kind. Made to sit on a floor at 8 months pregnant with a cane with my three year old while my other daughter had a hearing test he refused to help with anything wouldn't let us sit in waiting room or even offer a chair! A nurse finally came along and offered us a chair and some water! But that doesn't excuse his rudeness and he made my little girl cry.
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June 2021 by Liz Huber
Established care there. Saw Dr. Tory Hilt and Barry Stahl. Moved from Kennewick Washington. Convinced the Healthcare here is superior. Impressed with the providers and the clinic in general.
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May 2021 by Jaycie Mormann
Milton J Schmida was super rude to me and my daughters I would definitely go to La Crosse for a hearing test Dr. Wilson is excellent over there and very kind. Made to sit on a floor at 8 months pregnant with a cane with my three year old while my other daughter had a hearing test he refused to help with anything wouldn't let us sit in waiting room or even offer a chair! A nurse finally came along and offered us a chair and some water! But that doesn't excuse his rudeness and he made my little girl cry.
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April 2021 by Libby Trudeau
I saw Joel Erickson in the urgert care today due to a exercise injury and he was so kind and caring and his bedside manner was awesome. You rock Dr. ERICKSON
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April 2021 by Katie B.
MA Tatyana B, a nurse for Dr R Naik was quite rude! We asked for a way to reschedule an appointment and she said she couldn't do it but didn't share who could. Even after we asked. Rude!
