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February 2024 by Brad & Rhonda Culpitt
Another great experience with Great River HD. A smooth transaction with Trevor and the entire team at GR. From the moment we walked in the door to the signing of the final paperwork. Always a pleasure doing business with GR.
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February 2024 by Nick Anderson
180° Turn around in the customer service area. Everyone there is passionate about what they do and how the comfortable the customer is during their experience. Will definitely recommend!!
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January 2024 by Mj Harris
Great dealership! Lots of new and used bikes and a good selection of clothes and accessories!
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November 2023 by Mary Frisch
"Every single staff member that I have encountered at Great River has been exceptional, courteous, polite, and attentive. Every time I walk through the door I am greeted by my first name. "
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November 2023 by Arthur Meyer
This was our first purchase at Great River after moving to the area 18 months ago. Every staff member we met had a genuine interest in us as a customer as well as a genuine desire to meet our needs. We truly felt valued as a customer as well as a member of the Harley family. It is a great experience when every person at the dealership is as excited as you are about your new bike.
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September 2023 by Mark S.
I ride a lot (15-20k a year) and visit many HD dealerships. GR isn't the biggest, but it by far is one of the best. I don't live in the area m, but was raised here so I pass through regularly. The sales department is friendly and knowledgeable. Brody, Matt(s) Simon and the others always seem to remember me no matter how long it's been since my last visit. The service department headed by Tony is very thorough, honest and accommodating. I'm usually pretty stingy with the star rating, but these guys earned all 5
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September 2023 by Jeff Schell
We were on a trip from Kansas and my Road King CVO developed a bad vibration in the front end. I feared it was possibly a wheel bearing issue. I went to their service department and they got us in in just a couple of hours. John, the tech with 30 years experience, reassured me that my wheel bearings, both front and rear, were fine. One of the servicemen upfront, Mike, told me about a problem with Michelin Commander 3 tires that seemed to fit my description of the vibration. I was only charged a half hour labor, which I thought was more than fair and John even adjusted my drive belt and checked the brake pads! I am more than pleased with their service department. Made it back home without any further problems. A new tire is in my near future!! Thanks again!!
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September 2023 by Ken Martin
Had to find a new "go to" dealership, decided to try Great River with the new owners. Mechanical issue with my bike, 2 other places could not figure out, 3rd place was the charm. Tony took care of issue. Another issue came up after I took bike home. Took it back, Tony and Brody made it right! Great service and Customer service! New appreciation for this dealership! Brody does what it takes to make his customers happy!
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September 2023 by Rita DeFlorian
Great group of guys to work with, Simon the sales manager and my sales man Todd did EVERYTHING for me to make what I wanted happen and then some!! The gals in the clothing are great, service has treated me well with the new parts and getting them on my bike right away. This place has earned my returning business!!! Thanks again guys.
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September 2023 by Kip Bishop
Todd and Simon were great. They were the main people who helped me with my shopping. Mike in parts was Alamo great to talk with and had a lot to say about bikes and helped me figure out my next plans for the bike.Todd was very friendly and helpful and treated me as a friend, not a customer, Simon was always on the ball and never left me hanging when it came to answers for my many questions!
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September 2023 by Erick Johnson
Everyone at great river was amazing to work with. I went in on a Saturday for an event they were having, and a bike on the showroom floor caught my eye. They were absolutely slammed, but Matthew found the time to answer my questions and get me on a test ride on a new 2023 Road King Special.Needless to say, I loved the bike. After some discussion with my wife, we completed the sale that following Tuesday. We decided to finance ourselves, and Great River worked with us even though they didn't finance us.They were a little tough to get to budge on the price, but after a little back and forth we came to a final agreement that we both thought was fair.After some quick paperwork from Symon, who's probably gotta be the funniest guy there, they had us on the road.
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September 2023 by Amanda Rixen
They convinced my husband to buy a Harley he didn't need. Great sales team...! But seriously, a great experience all around. I've already recommended Great River to others, here in Iowa.
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August 2023 by keri lee
Huge thanks to all the guys at Great River Harley! Incredible service as I was stranded, got me picked up within 20 minutes, diagnosed, fixed up within an hour - all with a smile! Highly recommend for shopping as well - excellent selection of bikes and gear!
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July 2023 by David Ortega
Awesome convenient Harley with lots of bikes and great scenery area!
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July 2023 by Susan Keel, CSP, CAPS, CCP
Even though we live in the Metro-Milwaukee area, we are trailering up to purchase our new 2023 Road Glide ST from Great River Harley Davidson. We were so impressed with Brody Meier that purchasing from any other dealer just wasn't an option for us. We met over a failing clutch on a group ride weeks ago. His Service Department got us right in and back on the road. Brody, Symon and Matthew have been great with all of the purchase questions, details, accessories, etc. surrounding ordering the new bike. We couldn't be more appreciative or more pleased with our experience.
