Merchants Bank, founded in 1875, is a community-focused financial institution that provides a range of banking services to help individuals and businesses thrive. The bank is committed to supporting local organizations, contributing both monetary donations and thousands of volunteer hours annually. Customers praise the smooth account opening process at the Onalaska branch, with Jessi providing exceptional service. Additionally, Dawn Garms, a loan officer, is recognized for her efficient, streamlined, and communicative approach in handling investment property and home loan transactions. Clients highly recommend Dawn's services, highlighting her ability to navigate complex situations with professionalism and care.