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November 2023 by Jennifer Hahnemann
The sales associate was very friendly and helpful. She helped put together a balloon bouquet that was pretty for my new Granddaughter.
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November 2023 by Kathy Olson
They were very helpful to find what I was looking for.
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October 2023 by Peggy Friske
Went into this no idea what I wanted for Halloween costume. When I got in your store you have a very helpful sales person his name is Chris. Helped me figure out the right costume. Thank you will be shopping here in future.
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June 2023 by Nathan Wood
We were reassured over and over we can return an unopened helium tank incase we didn’t use it. Just to be told that we couldn’t when we came back
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May 2023 by Jenny Christianson
Clean and has lots of great choices
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May 2023 by WIlliam Thomas
It's party city.. you kind of know what you're getting into when you go here
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April 2023 by Karla Stmary
Very helpful and friendly staff, trying to find the best party supplies for my daughter's birthday party! Amazing how much the store has!
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November 2022 by Whittney Audetat
I don’t normally leave reviews, but this was a MUST! Customer service like this does not exist anymore. Like all busy parents on a tight schedule (and being a last minute to scramble kind of mom). My daughter needed her costume early for a school event and I did not have time to order or run out of town to get a costume to her choosing. We picked one out the night before and I selected next day delivery? What is this sorcery ?! I figured it was too good to be true. But, also figured I could blame party city when it didn’t arrive by the next morning and survive the wrath of my 7yr old haha. Scheduled Delivery between 10am and 12pm to be delivered to my office. At 11:30 I received a phone call from party city letting me know the Uber driver could not find my building. And that the manager should be arriving in about 10- 20 mins to personally delivery it and we’re sorry it may be a little late. I did not get to personally thank the manager, as I let them know they could leave it with my doorman in the front lobby. But THANK YOU! THANK YOU! You are a Halloween hero and saved the day!
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November 2022 by Dawn (My Quick Reviews)
This stores Halloween section didn't have much on sale even 4 days after Halloween I didn't even buy a single item. We went to the store for select items and only purchased a party light. I think the prices were a bit higher than they should have been at almost a week after the holiday.
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November 2022 by Kelsey Zimmerman
Was charged extra for Helium and sealant for each balloon...They did have everything that I was looking for though!
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November 2022 by Sam O'Neill
Very helpful staff. Liz blew up balloons for me!
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July 2022 by William Andersen
Had a great first time experience at Party City in Onalaska, Wisconsin! I needed a balloon bouquet for my daughter’s Baby Shower, however, being unfamiliar with showers (not the bathroom kind), I needed help. A very observant Party City associate, Savannah, saw my confusion and immediately offered assistance. She promptly found exactly what I was looking for, attractively arranged the balloon bouquet, and I was on my way. Based on my experience, Party City has become my first choice for celebratory events. Party City is lucky to have Savannah as an associate!
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June 2022 by Jesse Petersen
Very friendly, fast and professional. I was in a rush, but they found exactly what I needed and filled up the balloons right away. My son loved the firefighter decorations for his party, and my daughter even got a free balloon that's been her favorite toy for the past 2 days. I highly recommend the Onalaska store and staff.
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March 2022 by Holly Jacobson
I called today from Las Vegas to ask questions about balloons and John provided me with the best customer service I’ve ever had, I couldn’t believe how kind he was to me and it meant a lot since I was sending balloons to my nieces in the ICU. Thank you for making this horrible day better John.
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March 2022 by Tanya White-Koppenberg
Love that I can order ahead and my balloons will be ready when I get there. A lot of stuff in this store.
