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February 2024 by Alesha Benke
Staff was exceptional!
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February 2024 by Reshad Turnbo
Great place lovable people.
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February 2024 by Naomie Marie
I love going there and watching the spiders and birds and the lizards and the other pets stare at me it makes you wonder what there thinking about.
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February 2024 by Phillip Davies
Bought a vehicle pet barrier that turned out to be the wrong size. It happens.Problem is, I was busy and took a while to try and fit it to find out it was the wrong size and apparently there is a 60 day return policy that I am just outside of.So, I get it that they will say it's just policy and it's my fault.But I don't like the policy and think it's a poor one so I get to write a review and if I so chose take my business to a competitor.From a commercial point of view it doesn't seem a good metric to me. I spend about as much per month on pet supplies of some sort as they item cost so I'm thinking you lose more than you gain here.Anyway, remember folks, 60 days so don't get busy doing anything else.
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February 2024 by Ken Kapfer
Drove 2 hours (round trip) after calling to see if they had hermit crabs. They had 3. Got there to pick 1 out, all 3 were on reserve. Can't you state that on the phone!! NOT HAPPY
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February 2024 by Barbara Bowman
I needed cat food and I get your heartland brand I couldn't find it and the young lady Emma or Emily the cat girl was done work and the store was busy. She took time to help me find a food for my cat. She didn't need to do that she had to catch a bus to get home. She was wonderful. My cat however doesn't like the food, and you are out of heartland and it was so hard to get a food she liked. She's like a new cat on that food. Please restock soon. She's very picky. She just came off kidney food. That's just too expensive to keep feeding her if she doesn't need it. Your food was recommended by a customer of yours back in Pennsylvania.
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February 2024 by Tonya Rice
Great place for all of your pet needs.
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January 2024 by K murphy
My dog loved his sweater
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January 2024 by Colleen Duranceau
I love the diversity of things I can get from here for my pets. The place is always clean and tidy.
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January 2024 by jodi jensen
Wonderful help
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December 2023 by Janet Leitner
Went in, found product, dog food and treats, cashier wasn't overly friendly. The people have changed alot in the way they talk and respond to paying customers. Petco, price wise, isn't a real cheap place.
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December 2023 by Andrew Long
When you change your hours it shouldn't be up to your customers to suggest the change on Google in your parking lot after you closed an hour earlier than Google or your own company's website says.
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December 2023 by Mark R. Trost
the Petco in onalaska has a fantastic employee in Deb. She's knowledgeable and friendly. very helpful. The perfect ambassador for the store.
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December 2023 by Darla Nelson
I recently purchased 3 angelfish from the Petco store in Onalaska, Wisconsin. After 2 weeks, it was obvious that these 3 fish had ick and spread it through my 55 gallon aquarium to my other angelfish, killing 2 of my adults that I’ve had for over 8 years. When I arrived in the store seeking help on how to treat ick, since I have never dealt with it before, not a single member of the staff there could help me or even said sorry. I looked at the angelfish in the tanks there, and they too have ick on them now, that is visible. So Petco in Onalaska continues to sell diseased fish and cannot even educate buyers on how to care for or treat it. I went to a different local pet store after and was helped immediately, educated and he stated he’s seen quite a bit of it recently with most of the people saying that it is coming from Petco fish. This is completely unacceptable. Please educate your staff members on how to first, take care of the husbandry and diseases of fish, and second, how so educate buyers in the future and to show a little compassion. All of the tanks need to be treated in Onalaska.
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December 2023 by Earl E
Pets love it
