-
June 2025 by christine leuenberger
I'm providing a balanced review of this store. While I generally prefer to offer positive feedback, honesty is important to me. The customer service was unfortunately inadequate, the store's layout was disorganized, and we felt neglected. My dog had recently undergone a mastectomy, and I needed to purchase a surgical suit; however, I initially struggled to find assistance. For simple items like dog bones or leashes, the store might be acceptable, but for purchases requiring assistance or detailed information, I would suggest shopping elsewhere.
-
June 2025 by Katherine Doornink
We love our groomer Britney. Our poodle runs to meet her. Britney is the best groomer
-
June 2025 by WarMachine2101
Had just adopted a kitten named Joe from the Coulee Region Humane Society and needed to get a full setup for him. I didn't ask her name, but the lady on checkout 1 around 11:40am on June 2nd (only one on checkout until she called for backup) was *really* nice, patient, and helped me by finding some deals and a guidebook for Joe. Joe is loving all his new toys and its thanks to her that I was able to get him so many and the best quality food.
-
May 2025 by Steven Lippold
It's a PetSmart.
-
July 2024 by Danielle Weightman
We find the fish selection really good and the store overall has a clean appearance and spacious display Outlook. More appealing to shop at as compared to other competitors.
-
July 2024 by casandra miedema
My husband and I work here cleaning. Management is nice. It’s a breezy atmosphere.
-
July 2024 by Tanya White
We love Pet Smart. They always have everything we need plus it's fun to go look at the pets they have for sale.
-
July 2024 by Timothy Smothers
We bought a Leopard Gecko and the salesperson was very knowledgeable and helpful
-
July 2024 by Jean Malik
Great variety and prices... and deals!! The manager is also a really nice guy. Ben
-
July 2024 by Tanya A
Excellent service
-
June 2024 by Nancy Gaulke
We were having a hard time finding Mystery Snails. PetSmart had them in 3 colors at a reasonable price. We are very happy with our purchase.
-
June 2024 by Norm Lee
They are a very resourceful pet store.
-
May 2024 by Sheila Helmeid
The services booked were not performed fully. Was very disappointed because NO trimming was done whatsoever. They said he wouldn't stand up for it, but why not trim paws when doing nails? Why not trim ears, tail, leg hair, etc. whatever you could?
-
May 2024 by ERIK
Took my dog there to get groomed the works everything done.The first time you sent my dog home over a week ago cause she was to nervous and was pooping a little I was told and kept her blue rubber toy. I asked about the toy and no one knows anything. That toy was expensive i bought from pet smart. Now I had another appointment for Fri April 12 2024 at 8am with kinzie. Mind you someone from petsmart called and confirmed the day before. I even went and bought cbd treats to help with my dog. OK everything good. My girl brings are dog in just to be told that today is not her appointment that it was reschedule for next Wednesday at 7am with out discussion this with me. So now you just cost my girlfriend time cause she has to bring are dog back home and makes her a hour late to work and I needed my dog cut for a wedding that's on Saturday April 13 2024. I would never recommend pet smart ever again. You guys sit there and lie to our faces. That really how you guys treat your customers. Thank you Pet smart for a Waste of time.
-
April 2024 by Nikki Pearson
Very friendly and welcoming
