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December 2023 by Hope Schultz
Kim has been our nurse both times we have visited in last 4 months. She is straight forward and professional but can be be funny when humor is needed. Both times PA, RN and Tech were efficient and provided the care needed fir the patient. Glad we have this evening/night option for working caregivers and ERs at night for the small stuff suck.
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September 2023 by cindy wille
Kim the nurse had no bedside manner. She should not be in this profession. Paula the doctor was very compassionate and wonderful.
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July 2023 by Greg Carril
Very dedicated and understanding staff. Special thanks to the night shift.
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December 2022 by Stefanie Fischer
Had to take my 3 yo to urgent care for possible ear infection. I was lucky it was a slow night but we also had some fantastic people helping us out. The front desk, med tech, nurse and Dr were all fantastic and kind. The dr was great with my toddler too- even though we were sitting on the floor playing legos when he came in- he made that work and sat on the floor with us. It’s never ideal to need to be at urgent care but thanks to that entire team for making it a good experience for me as a parent and my toddler - a nervous kiddo. Greatly appreciated and thankful to know they are just a few miles from us if we need urgent care again.
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September 2022 by Heidi Fischer
I would go zero stars if I could. I went in with chest discomfort and shortness of breath. I thought I had covid (false positive on a test). They were upset I came as they were not set up for covid patients. They listened to my lungs and prescribed me an inhaler, but said I didn't need it unless I wanted it for shortness of breath. Made me wait 10 minutes for my heart rate to get under 100....wait....WHAT? Sent me home. A few days later I was admitted to the hospital for major heart surgery which would have been detectable as I had a strong murmur if they would have listened to my heart with a stethoscope (my valve broke). The Dr's at the ER mentioned how prominent ut was even listening through my back. Will never go here again! BtW...the inhaler would have made me worse had I decoided to use it.
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July 2022 by Kelsey Myers
I would give less than one star if I could. I went to urgent care and was not told of their billing practices. I was charged not only a doctor new patient fee but also a new patient fee for the facility. I was never told during check in of any facility type fee- they always tell you at UW at or before your check-in.I would avoid the Stoughton Hospital Association!
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June 2022 by Forrest Babcock
An interesting experience.. good service and everyone was very friendly!
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December 2021 by Mary Hill
Rolled my ankle stepping on a rock. They were quick, kind, and efficient.
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October 2021 by Addie Small
The receptionist and provider were not pleasant at all. We took my daughter in because she had a horrible, red sore throat. They said no strep or covid and sent her home. The provider didn't ask any questions, or she would have known about the spots on her hands. Barely looked at her throat.. Next day she was diagnosed with hand, foot and mouth disease.
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July 2021 by Marilyn Allen
First drs. To treat my moms pain in 60 days .Drs. and staff were first rate in trying to help. Small hospital, big hearts.
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May 2021 by Lacey Hahn
If I could give this place a zero stars I would they just accused my husband of looking for pain pills. He has an infected tooth. What a horrible place!
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May 2021 by Julia Gilden
The safety measures listed in the google description are not accurate. I came with my daughter and we didn't receive temperature checks. The receptionist wasn't wearing mask when we arrived, and I saw several other staff members without masks while interacting with each other. It was pretty shocking to see healthcare "professionals" showing this kind of disregard for public health,
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January 2021 by Anonymous Anonymous
Absolutely terrible. The staff was rude, impatient and had 0 empathy. Didn’t knock or introduce themselves or explain what they were doing. Very rude and inconsiderate. Every time I have to come here I am disappointed and angry. They’ve misdiagnosed x-rays, wouldn’t do strep tests when strep was suspected. Completely unprofessional and a terrible place to try to get healthcare.
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January 2021 by Jensena Vogel
I’ve gone here a few times, myself and my kids. We’ve always had a good experience.
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August 2019 by Robert Franke
Very caring, wonderful service and bed side manner. My experience here was very positive.
