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April 2024 by Maddie Buell
My experience with Walgreens pharmacy this last year has been nothing short of a nightmare. After submitting a prescription, I expected timely service, but instead, I was met with utter incompetence. Despite making five phone calls over several days, my prescription remained unfilled.The lack of response and disregard for customer needs is unacceptable. It's baffling how a pharmacy, entrusted with people's health, can be so negligent. Each time I called, I was given empty promises of action, yet my prescription remained untouched.This level of incompetence reflects poorly on Walgreens as a whole. It's evident that there's a serious flaw in their system when a basic task like filling a prescription cannot be accomplished despite repeated attempts to rectify the situation.I urge others to think twice before relying on Walgreens pharmacy for their medication needs. Such disregard for customer service and health should not be tolerated. It's a shame that a once-trusted establishment has fallen to such depths of inefficiency and apathy towards its patrons.
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April 2024 by Dan Donoghue
The ineptitude of this pharmacy feels like it cannot be overstated. It’s worth going across the street to Hyvee or driving 15min for something better.
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March 2024 by Al Leggett
Walgreens is convenient because they are open probably 16 hours a day. Unfortunately the pharmacy was closed for lunch 1:30-2 today. I get that they take lunch but there were four people back there. If they staggered their lunch times the counter could stay open. Oh well!
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October 2023 by Blaine Bell
Several times lately have called in prescriptions, they tell me they will be ready the next day at a given time. Go the next day well after that time and they are not there. They say the prescriptions are fulfilled in a central Madison location(never have requested they be fulfilled there ever)? But they can get them for me in about 20 minutes. I have a job I can't wait around 20 minutes. So I have to make another trip when I do have time to waste and wait in line again.
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September 2023 by Haene Safavi
based on the customer service I received today in the pharmacy department. If i were a Walgreens regional manager, i would really focus employees at their stores to follow some-kind-of customer service guidelines. Unfortunately I have to keep using this Walgreens location but it seems to be a customer service issue with other Walgreens stores as well as the pharmacy in Oregon.. smh.
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April 2023 by IAS
Pharmacy was absolutely horrible, at least at 11am on a Fri when it wasn't busy. Person at the window was horrible.
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April 2023 by Patrick Kelly
-"Should we maybe stagger our lunch breaks so that we don't have to shut down the pharmacy in the middle of the afternoon?"-"No way. The customers can go f* themselves"
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April 2023 by Randy Torpy
Pharmacist very helpful and getting my prescription on time.
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November 2022 by Poetic Disaster
Friendly staff and always clean and well stocked.
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March 2022 by b22amnd59
The cashier that does nothing but sit down. Has the personality of what I imagine a bug having. If you don't like your job then don't work there.
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January 2022 by K N
If I could give zero starts I would. Prescriptions are never ready in any timely fashion whenever my prescriptions are sent here. This time, I have had to wait two days for cough medicine. No responsibility by this pharmacy to get it to me sooner. Between me calling my clinic myself multiple times and this pharmacy multiple times, I could have gone to the hospital and gotten faster service than either one has provided.
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January 2022 by Laurie Muchow
This is the worst Walgreens pharmacy ever and that’s saying a lot considering most Walgreens pharmacies experience isn’t good. Highly suspicious for diverting medication, rude behavior by multiple staff, 7 cars in drive up and 7 people in line inside, closing early, meds not in stock consistently for months, condescending attitude, sneakily charging me $450+ through drive through when ins copay is $3.70 with access to debit card and drivers license, multiple complaints to corporate over a week, extremely suspicious of staff involved in Illegal activity.
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January 2022 by Paraj M.
There was a snafu and my prescription (on backorder) was lost from the system, and when it was put back in, it was clear that I wouldn't get it for several days. The staff at the Oregon Walgreens called around and arranged to get it for me at another Walgreens. I was less than thrilled that my prescription got lost from the system, but I was very impressed with Ulrike who helped sort it out and called me back with a quick resolution.
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December 2021 by B R.
Use any other pharmacy, or you might die of old age waiting for service at this one.
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December 2021 by Katy Kail
I’m very disgusted and unhappy on how the pharmacist treated me when I called and confirmed my prescriptions my doctors had called in for me. He belittled me talk down to me and hung up on me. When I called and asked for his name he would not tell me at first! He then told me his name was Brock! So when i went to go pick up my medicine through the drive through a young lady Heard me beside me in her car and also told me she’s had multiple problems with him and to call corporate. Who give anyone the right to down talk someone because they have a title, or how about just don’t treat people that way! This is has been an on going thing and think something should be done! Another family member had the same issue and switched completely to a different pharmacy.