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January 2022 by Paraj M.
There was a snafu and my prescription (on backorder) was lost from the system, and when it was put back in, it was clear that I wouldn't get it for several days. The staff at the Oregon Walgreens called around and arranged to get it for me at another Walgreens. I was less than thrilled that my prescription got lost from the system, but I was very impressed with Ulrike who helped sort it out and called me back with a quick resolution.
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December 2021 by H R.
Use any other pharmacy, or you might die of old age waiting for service at this one.
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December 2021 by B R.
Use any other pharmacy, or you might die of old age waiting for service at this one.
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November 2021 by Camille C.
My experience with the Pharmacy was disappointing and frustrating to say the least. I made an appointment online for my Mother to receive her Covid Booster and Flu vaccine shots. When we arrived 10 min's before our scheduled time, the young lady at the counter was rude and said we didn't have an appointment because my Mothers name was not on her list. I informed her that I just made this appointment the day before yesterday and we drove in from Madison specifically for the vaccine's. She asked me to show her my email conformation to prove I had the appointment, when I did she then stopped giving me a hard time and proceeded to check my Mother in and to take a seat. After waiting an additional 35 min's, the Pharmacist finally called us for her shots, His demeaner was cold and he was very rude. I will never go to this pharmacy again. The Walgreens Pharmacy Department at 704 N. Main Street in Oregon, WI needs a class in "How To Give Proper Customer Service"!!!
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December 2019 by Timothy E.
I believe this Walgreens is dishonest. I purchased a gift card. Noone told me it was non-refundable, nor did I agree to that term. One of the cards cost $100 and it was defective because the pin number came off of the back of the card when I removed the covering. Walgreen's refused to provide a refund and told me I had to contact the company who issued the card if I needed help. Think about that. What if I bought a bag of potato chips and wanted to return it because there was something wrong with the flavor? Would I have to go to the manufacturer of the potato chips for a refund? Of course not. Walgreens is responsible for what it sells, including gift cards. If they are not willing to accept responsibility when a product they sell is defective, this is illegal and unscrupulous. If they keep your money (which they did here), it is theft. I would strongly suggest that you stay away from companies like this, that sell defective product, profit from those sales and refuse to take responsibility for the benefit of the customer. I will be taking legal action.
