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January 2024 by James Johnson
This is the third vehicle my wife and I have bought from Burtness and have enjoyed each purchase. The whole process from picking the vehicle and test driving to driving the new vehicle home is very informative. Ronnie did a great job explaining all the various options and physically showing me how everything worked. Also Mike did a great job with the financing and explaining exactly what I was signing and the different options available. Overall a very pleasurable experience by a top notch staff. Thanks guys it's greatly appreciated and look forward to my next vehicle purchase from Burtness.
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January 2024 by Nick Keating
Great experience purchasing a new/used vehicle. James was our salesman and was straight up and honest from the first conversations. We didn't feel pressured and they didn’t operate like a typical dealership. Never felt like they were being sleazy like a lot of dealerships. Overall, outstanding service and I would definitely recommend them to anyone!
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January 2024 by Jim Turffs
Our purchase experience at Burtness was as advertised…no pressure, straight forward. James Lee was our product specialist. He was friendly and accommodating as we had to drive 1.5 hours one way to view the vehicle we were interested. There were no last minute add ons or fees that we have experienced at other dealers. We will visit Burtness and James first the next time we are looking to purchase a vehicle.
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January 2024 by firebugger13
James and Chris were very helpful in getting my wife and I a practically new 2023 Chevy Trailblazer. It was the first newer vehicle my wife and I purchased. They were very friendly and knowledgeable. We left without any questions and couldn't be happier with our purchase and experience with them!
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December 2023 by Bonnie Gundry
Awesome sales consultant Ron Kobs! He was easy to work with and helped me find exactly what I wanted! Took time after the sale going over all the features of the car! I will not hesitate to refer friends to him and Burtness! Great selection of vehicles to work thru!!!
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November 2023 by 69 Post SSedan
James Lee was our salesman. He was very helpful but not overbearing. He is very knowledgeable about the Equinox we purchased. He and Mike Townsend made our purchase extremely pleasant and easy. They made us feel confident with our purchase. We will definitely recommend them.
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November 2023 by Tammy Heissner
Burtness really does make you feel like family! We have been buying vehicles from them for many years, and always come back, as well as have sent others there!James Lee is truly someone we trust, can’t stress that enough. Thank you James!!!
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November 2023 by Addison Marie
I was skeptical as this was my first time purchasing a new car and I know some dealerships can be shady… but not this one! Jared was awesome and so patient with all my decision changes and did his best to make sure I went home the same day with a new vehicle. I never felt pressured at all by anybody for any reason at this dealership. Mike in the finance department was great at explaining what all the numbers meant and what to watch out for at other dealerships to make sure I’m not getting manipulated. My mom, boyfriend, and I even all got free T-shirts! Would absolutely recommend this place to anybody!
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November 2023 by Bryon Coleman
What a great buying experience. No pressure, addressed my needs, very cooperative, transparent and customer focused. Will definitely look to buy there again. Worth the drive from Madison.James Lee - Sales and Mike Townsend - Finance/Business Manager were tremendous to work with. Thank you!
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November 2023 by Darrell Holtz
My wife and I picked up our 2021 Equinox today. We had called Burtness last Wednesday and spoke to Ron about the Equinox we had seen online. I wasn’t sure that the color was what my wife might like. We drove to Orfordville to view the car and took a test drive. We ended up saying we would buy it but wouldn’t be able to get our money until we returned from our trip next Monday. Ron said if you want it it’s yours. We shook hands on the deal. We came in this morning and handled the paperwork and met with Mike as we had questions regarding the extended warranty. Ron spent the time going through the features of the car and answering any questions we had. The whole sale,paperwork and delivery process went smooth and efficiently. We couldn’t have asked for anything better. We would rate Ron and Mike 10 out of 10. This is an efficiently run dealership and will recommend it. Darrell &Mary Holtz
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October 2023 by Gary Blaser
I would like to give James Lee a big Thank You for helping me out on finding the perfect Truck for and my family. He helped me out through the whole process,up until I received my truck. He helped me look for new and used. James was a very friendly person and I would recommend him if you are looking for new or used he is your guy. Thanks for everything James and the whole Burtness family. Service and parts also recommended. Very family friendly GB
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October 2023 by momclobes
Top notch sales team! We picked up our 2023 Traverse today. Everything was great! Setting up the phone, the app, and reviewing all the new features and controls went so smoothly.Way to go Fuzzy!Thanks so much!
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October 2023 by Eileen Shipman
Helpful, friendly, knowledgeable staff! Ron K. very easy to work with, explained how the vehicle works, would recommend him and Burtness Chevrolet if looking for a vehicle!! We purchased a used truck in awesome condition! Thanks to Chris for all your help with paperwork too!! Best experience we've had when purchasing a vehicle from a dealership.
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October 2023 by Lukas Wymer
Absolutely phenomenal experience buying my vehicle from here. Bought it from a state away with absolutely 0 issue and James was an absolutely stellar salesman. All my questions answered, never felt like I was being taken advantage, truly an easy experience. 10/10 would recommend.
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September 2023 by Cory Neeley
Had a great experience purchasing a used car from Jude. I would recommend him and the staff there. Very straightforward and helpful. This is my second electric Chevy in a row and I couldn’t be happier about that.
