Osceola Auto Sales and Service is known for its friendly staff and excellent customer care. Customers appreciate how the team goes above and beyond, such as removing a mouse nest during a routine oil change and treating the car with peppermint to prevent future vermin. The service team is knowledgeable and efficient, handling repairs like replacing a front spoiler and air filters quickly and at a fair price, often saving customers money compared to dealerships. They also assist with warranty issues by working directly with manufacturers. Customers feel confident in the honesty and reliability of the shop, with many noting that there are no surprises and everything is done as quoted. The owner and staff are attentive and caring, providing timely repairs such as fixing AC during a heat wave. Overall, Osceola Auto Sales and Service is highly recommended for trustworthy, thorough, and friendly auto care.
A standard oil change and air filter check as part of the multi-point inspection led to removing a mouse nest in the process of being built in the cabin filter area. Good catch!! Problem removed and peppermint scented car to discourage repeat vermin. Thank You!! Always going a step further for our car's life!
November 2025
Always do an excellent job but could be a little more affordable
October 2025
Always friendly and go out of their way to help in any situation ❣️
