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June 2025 by Henry Jones
Constance was super helpful. She was able to pull up my file, find when I was last contacted, and complete what they were calling about in minutes despite me taking 2 weeks to call them back.
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June 2025 by Tyler Furch
Easy to use location, I like the extra fencing they added. Sign up and payments are convenient.
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March 2025 by Robert Comment
Been renting since before the place was bought by the investment group. Gone down hill big since then - no longer local, I think the office that serves us is in wayzata, mn or similar area. Used to be able to pay rent monthly or save a bit by paying 6 mos at a time or a bit more by paying 1 yr. Now can only pay a month or two at a time which causes two problems. First, just one more bill to remember to pay every month - Id prefer to just take care of it once or twice a year. Second, and more importantly, they jack up rent whenever they can so it makes it harder to set a yearly budget. The rent increase is very difficult to accept when I go onto the website and see I can rent the same - or bigger - unit in the same complex for less than they’re charging me, a multi year tenant. Kinda a “f you” to current folks and a “first ones free” to hook the new folks. They also do not do much, if anything, for maintenance. Weeds abound, ruts are forming in the parking lot and the gate breaks regularly. The gate is an issue bc you can get stuck inside, not able to get in or they end up just leaving it wide open for weeks on end. They also screw you by adding insurance to your rent even though anyone with homeowners insurance are already covered which requires you go back and forth with them “proving” your own stuff is covered - not like the rent agreement allows you to go back at them for any losses anyways. My suggestion is to find a different option. If they don’t start offering reasonable terms for existing renters, I will be leaving soon. Frankly, for what they’re charging, I could build a small storage building on my own land.
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March 2025 by Sarah Langin
Red Fox built nice storage units in a great location with affordable pricing. They were always pleasant to work with. Haven't been as impressed since KO has taken over, increased price by $20/mo. Have had multiple issues with front gate not working, once was on a weekend and was told that since it was the weekend they can't have anyone come out until Monday. Hoping they take that extra money they are charging us each month to have the area black topped, gravel is in terrible condition with many pot holes. Hard to maneuver around them and very muddy in spring and after rain.
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June 2024 by Sydney Neumann
they fixed it
