River Valley Inn & Suites offers a comfortable and clean stay, making it a suitable choice for travelers. Guests have noted that the rooms are spacious, featuring large TVs and entertainment centers. The hotel provides a basic free breakfast, including waffles, coffee, cereal, and juice, which many found enjoyable. The location is ideal for exploring nearby attractions, particularly for those hiking the St. Croix Falls segment of the Ice Age Trail. However, some guests have expressed concerns about the lack of an elevator, as the hotel has two levels, and the pool's rough floor, which may require swim shoes. The pool is available for only an hour per day, which some found limiting. While the staff is often described as friendly and helpful, there have been complaints regarding customer service, particularly around check-in procedures and unexpected charges for extending stays. The inn features an outdoor seating area for relaxation and is conveniently located next to a restaurant and bar, offering good food options. Overall, River Valley Inn & Suites is seen as a clean and safe option for travelers, although improvements in customer service and communication are needed.
Not the best motel. The pro is location (next to a nice restaurant), but the room had fogged windows, the fridge was unplugged, the bathroom outlet was taped over so the hair dryer didn't work.
June 2025
Perfect for our trip! Waffles and coffee were great, room was clean and very comfortable, staff friendly and helpful, and location perfect for exploring! Would definitely stay again.
April 2025
Even it’s been like 15 years since I last stayed here. This Hotel needs to be updated and to be honest if it were up to me. I would call Anthony Melchiorri from Hotel Impossible to come and help this Hotel.
