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December 2023 by eric duff
great financial products, robust website
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November 2023 by Hailey Lizz
I stopped into Capital on 10/18 to apply for a loan.Cherie helped me get a loan I needed and was amazing! she had told me she recently took the loan officer class just three weeks prior to me being there. With that being said, it has its ups and downs throughout the application and submitting process. All though this process took longer than usual, and behind how stressful it was for the both of us, she was VERY reassuring that everything was going to be okay. I arrived to capital around 2:30pm and left around 5pm when they close. At the end of the day, we may have been stressed and tired that it took so long to get the application and approval, but we also had successfully got me my loan. Any other person would say this was a terrible experience but I think it was wonderful and would do it again.
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February 2023 by Brandon Snopek
Charges $20 dollars to dispute a transaction, charges fees for anything and everything. Stay away from this bank.
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May 2022 by Daisy Horne
Horrible! Do not waste your time! Take your money to ANY other credit union or bank!
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March 2022 by Alexia M.
The team at the oshkosh location is so unfriendly! I do not recommend banking here! Will be closing my accounts and going to a place that actually values me as a customer. I have been a customer here for over 20 years and could not even get an update or a call back about my checking account. It has taken over a week for any kind of answer and I still did not receive a resolution.
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October 2021 by Endurance David
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that Mrs victoria crypto is a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. she's 100% accurate and up-to-date. Kindly contact her: Email:
[email protected]
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July 2021 by Morgan Deak
First off, I love CCU - this review is based on the service and disrespect from the tellers at this specific location. By far, the most disrespectful experience I’ve had to deal with, with this institution. I had scheduled an appointment to get a number of things dealt with and someone emailed telling me I could just have a teller help with these things so she cancelled my appointment. Fine - no problem. No mention of what I would need prior to coming to. So when I go there to take care of my business, there was an older lady, Mary, who provided this terrible experience, she was rude, didn’t apologize for the inconvenience that they couldn’t actually do the majority of what I came in for, and then before leaving, she tossed me my ID back and the papers I came in with back at me, rather than handing it to me.
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December 2020 by Michael M.
-0 stars capital credit union doing the right thing for them not this member for over 8 yrs. I wwas helped to refinance a loan for a lower intest rate and it included a $500.00 increase of my loan the $500 will cost me $1600.00 if i paid it off tommorw. Who needs loan sharks when this credit union take advantage of disabled members !!! Thans Ashton loan agent at the talor street branch GreenBay. Next time i will go to a finance company there $500 costs you $750.00 ot $1600.00 the old bait you in with a much lower payment the suprise the payment is more than it was and the term is 6 months longer. Great job Ashton you really got me on that loan. What a Great place to trust with your money. They do the right thing for them!!!!
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June 2020 by James Booker
Pretty good overall but ABSURD fee to simply process a loan payment over the phone via a debit card. $10 just for someone to do the EXACT thing as if I showed up at a branch is ridiculous. I will pay it off and move on.
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April 2018 by Joe WALKER
I'm glad you guys refinanced my car a few years back but when my ex spouse became unemployed you guys were not understanding at all. I was literally the only person bringing income into my household so I fell behind and when I came in to cash a $40 check so I would have gas for the week, you refused to cash it until my car payment was up to date. I still don't know why I still show having an account with a balance after my bankruptcy either.
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November 2017 by Darci Strobel
I have had great service at the Neenah location. April really helped me out in a pinch with VISA gift cards. I have bank accounts elsewhere but when I really need banking services the credit union is where I go.
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June 2017 by Thomas Protzman
i have savings account at captail credit union all the ladies are great nice friendy poeple always treat you with a smile and welcome you by your name and with a crdit union you are like family. thats why i love my crdit union and just crdit union its the poeple why i come to captail credit union like patty and all the girls there
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May 2017 by Patrick Larson
I've had an account with them for about 10 years now and have always been satisfied with my experiences here.