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March 2024 by Ash Martin
Im not sure what kind of manager they have in this store. It was a white lady with reddish hair who was completely rude. She seemed as if she didn’t want to be there but I tried asking for help and she completely ignored me. I loved Claire’s as a kid and people back then was not like this. Something’s needs to change at this location otherwise they’re going to start losing customers!
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March 2024 by Amber Bridges
Melanie is the store manager. She’s RACIST and didn't even say hello to me and my daughter. She said hi to everyone else in the store. She is horrible at managing and she ignored me as I asked her question and she was quite mean. Don’t go there go anywhere else. Definitely needs new management. I’d rather go to the Appleton location because she treated me completely unfair, and my daughter hated being there. My daughter asked why she was not greeted at her favorite store. Why should I feel unwelcome as a black female along with my daughter in this community? I need to contact corporate! I should not feel like I’m a bother in a store that is meant to spread happiness for my daughter. She’s rude and needs this problem should be addressed. Nobody should have to feel like this in a store I wish nobody would have to feel as uncomfortable in a store. Please head to a different location.
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December 2023 by Judy Prince
Poor customer service,seemed to be a bother
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October 2023 by Kristina Marie
DO NOT GET PIERCINGS HERE!!!1. The piercer's hands were shaking SO bad she *diagonally* pierced a second hole earlobe piercing through the bottom hole (connecting the two piercings)2. Was not even able to get the whole post through the ear (using the gun) bc of terrible angle & shaky hand, so the piercer ask for help pushing it all the way through & then the clerk had to go digging in a bucket of earring backs for something to use bc the original was still in the gun.3. Asked for a refund and they said they don't give refunds on piercings.Terrible actual service, terrible customer service, & terrible results.
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May 2023 by Aerin Rutherford
I love this place! The jewelry is adorable! Perfect place for gifts or even just for yourself, with a large selection of body jewelry, necklaces and various toys and STUFFIES! The workers were so sweet and sincere, any kid would feel welcome walking into this store! Awesome prices and even more awesome service!
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May 2023 by N M
Went above and beyond to fix a terrible ear piercing that another business did. They corrected it free of charge and even gave me 20% off my entire order of anything in the store. There still is great customer service out there after all!!
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April 2023 by Gerald Longsack
This is the worst place to shop. They charge you way too much when you can go somewhere else and pay less. The black haired manager was rude to me when I had a return to make. Wow. Get better Claire’s.
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February 2023 by Josephine Lenz
My daughter and I went shopping here for her 9th birthday, we founds lots of great stuff super affordable, the two young ladies working were so kind and helpful, we can't wait to come back !
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January 2023 by Edie Zdroik
Girls working were very helpful & very knowledgeable about their job
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January 2022 by Jadeyn Pickett
The women who peirced my ear was nice and answered all of my questions. The piercing did hurt a little but that was expected. The women who helped me let me watch her sanitize everything so that I knew it was sterile and safe.
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October 2021 by Ctony Eulo
Wife's shopped
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July 2021 by Alli Kay
HOURS ARENT ACCURATE. Right now they close at 7pm every day besides Sunday which is 6pm. In case anyone checks reviews before wasting time and gas.
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June 2021 by Molly Jones
Please update the website to correctly list when you're open and closed.
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June 2021 by Sheidra Bishop
I like it
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January 2021 by Amberlee Clark
I love going to Claries and the people there are so nice but just this one time I go and this lady I don't know who is trying to get me to spend like $200 on some things I already said no too like that's disrespectful and I'm very mad about it.
