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November 2023 by aaron taylor
So many times over the years, Eric and the Felix crew have been absolutely clutch for our family.Whether routine maintenance or emergencies (we’ve had plenty lol), they’ve ALWAYS been there for us to save the day.If you’re looking for an honest, reliable, very reasonably priced shop that truly cares about their customers and does fantastic work, look no further.These guys are the best out there and 110% have our business for life!Thank you for everything Felix!!!
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November 2023 by Dan & Anne Loehr
I have never experienced a situation like my family did today as we toured The Annex in Oshkosh. We were looking for student housing for our son for college. We drove into the lot at 1pm on a Friday afternoon and the lot was only 25% full at best. New to the area and LOTS of parking!! After our 30 minute tour we come down to see our vehicle being towed away. We were able to stop the very disrespectful driver (Dan) and his helper. We were told $50 cash to drop the truck now or $125 at the tow trucks place of business. What a scam!!!! 30 minute tour and from Felix’s to The Annex is 9 minutes. Watch out Oshkosh….clearly they are stooping low to make money. Yes, we did advise Annex management too who could simply apologize. Unbelievable!! Thanks for the life lesson in unkindness for our children.UPDATE FOLLOWING OWNER RESPONSE:While we do appreciate your response, the information you have provided is not accurate. At the onset of the tour, one of our very first questions, that we initiated to our tour guide, was where we should park as we did not see visitor parking. We advised her of where our vehicle was currently parked and she told us that next time we should park out on the street. At no time were we told to move our vehicle, or that our vehicle could potentially be towed.I appreciate you clarifying your process, and if you secured this information from The Annex, I will be following up with their management promptly.
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August 2023 by Rachael
Called for a tow, Dan responded immediately and got the car towed in under an hour and was very polite. Very fair price, will use again.
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July 2023 by Tonya Thomsen
I highly recommend Felix Auto!! I came to town for a conference and had a problem with my car while here. The VW dealer couldn't get me in for over a week, so I started Google searching. The first 2 places I called didn't answer their phone. When I called Felix they were super pleasant on the phone and got me an appointment within a few hours! Fortunately, the repair was minor and the mechanic was awesome (they didn't try to take advantage of my limited knowledge or upsell me). And best of all, the cost was WAY less than what my dealer would have charged me! Wish I lived closer so I could continue to use them!!
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July 2023 by Brandon Bonnell
Excellent service at a fair price. Always willing to work you even if it's busy. I get both my vehicles serviced here.
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July 2023 by Nick Griese
I'd like to thank Felix's Auto and Tire. They saved me from a potentially fatal accident. Apparently my ball joints were so bad that at any given moment, I would have been in a dangerous wreck.Not only did they get my truck in a timely matter but also SAVED me 3K in repair costs that a certain dealership was trying to say it would take to fix the issues. Plus I got my work truck back in just a few short days.Here's a bonus... the lady working the front desk is AWESOME. She was polite, precise and extremely knowledgeable.If anyone needs repairs done in a professional manner, I'd 100% Felix's Auto and Tire.Services: Steering & suspension repair
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July 2023 by Wendy Buehring
Went in to have my car looked over and honestly it could not have gone better- The front desk lady (Wendy?) was beyond helpful and friendly. The guys (techs?) were friendly too-All if my questions were answered -will definitely be going back when I need service or will call them if I need a tow. Thanks again!!!!
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June 2023 by Deandre Thomas
I asked the front desk lady if I could wait in the the waiting room and said “well it’s a drop off soooo you’ll drop it off and come back later.” The mechanic mumbled “dumb”at me after she finished. They have a whole waiting room and proceeded to not let me stay and said come back for my car later. I sat outside under a tree at their establishment for three hours. When I came back in the lady was still being a asshat and had attitude. Ridiculous. Rude and unprofessional. Trash workers.And now omitting, lying, and trash workers
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June 2023 by Brian Farmer
Felix Auto is the best. They are very professional, and do great work. They're also very friendly and fun to banter with.? I always bring my vehicle to them, and I recommend them to anyone.
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May 2023 by Leah Brassington
Great customer service! My brakes were leaking fluid and Eric made sure to get me in asap. So i dropped my car off after work at 10pm and he had it done before I even woke up the next day! This is my second time coming here and will definitely make this my go to! Thanks for your awesome service guys!Service: General repairs
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January 2023 by Karyn Michels
Very fast service, very polite and respectful staff! They handled my needs wonderfully!
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January 2023 by Jody Eredics
Not a fan of the $60 a day for storage of my car after it was towed. I understand every business needs to make a profit, but charging this over the Christmas holiday made it cost prohibitive to get my vehicle back. This business called me for the title after I surrendered the vehicle. At least they did not threaten or seem angry when I didn't have it. There's a lot of nuance to this situation which is why I gave 3 stars instead of 1 star
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January 2023 by Arjun Sharma
Honest man. Although i live over an hour away, i still come to him.
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December 2022 by John Anderson
We have been using Eric and his crew right after he started his business. All I can say is that they do a great job in all aspects of auto repairs. We have a small fleet of vans and trucks for our business and they always accommodate our time constrains. He knows our team work out of these vehicles and we need them on the road. His team is very knowledgeable and his prices reflect the outstanding service they provide. They will have all our auto work, business and personnel.Services: Tires
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December 2022 by Ifrah Mohamed
Front desk lady needs to be more professional. I called to see how soon my car would be checked, instead of stating nicely they were booked up and will do it asap, she was rude. Never using this business anymore
