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September 2023 by Kathy Krueger
I didn't mark good quality and value because you have great quality and value.Services: General repairs & maintenance
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September 2023 by K Harvot
J&R is quick to get the job done in a cost effective way. I trust them for my auto/truck repairsServices: Steering & suspension repair
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August 2023 by Sarah Everson
Fantastic place to get your car serviced! I have a VW Jetta TDI. The TDI part means it's a turbo diesel motor. I don't know much about diesel motors and was not comfortable changing the oil on it. The first several places I called for a quote where going to charge me over $100 just to change my oil! I decided to go with J&R Automotive because the only charged me $85 for an oil change and it was within walking distance from my house.
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June 2023 by Chris Lemmon
$375 for an oil change and to put on brakes and rotors on the rear that I had already bought. After arguing with the owner I found out he charged me $80 cause I brought my own parts in… So because he didn’t make any money ordering parts offline he had to make up for it on labor… That information what have been nice to know.
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June 2023 by Brett Odle
I have brought many vehicles to get repaired here and have always been given great service and price. Thanks for everythingServices: General repairs & maintenance
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June 2023 by Patty B.
Recently moved to Oshkosh (love it here) and needed an auto service. Only got an oil change to start but the service and attention were top notch. Never had the sense that I may be taken advantage of being an older woman. Not even close. I now have an auto service I can rely on if something were to happen to my car.
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May 2023 by Rene Malsin
I did not have an appointment and I was told to come right in. I arrived in 10 minutes. Katie installed windshield wipers so fast I didn't have a chance to read one page of my book in their waiting room. Thanks Katie!!!!Service: General repairs & maintenance
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May 2023 by mattntami
Broke down on the HWY. Had it towed to J & R. They got it diagnosed and fixed. I'm back on the road. Always happy with their service. I get both my cars fixed with them.Services: Electrical repair
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May 2023 by Jarod F.
Stay away! Paid for three catalytic converters and only two of them have been replaced and learned that the hard way after exhaust is coming out of my engine where the third one is acting up and was blocking exhaust. Lexus's have three catalytic converters on them! Also did some shotty work to my car and asked them to refund me in a letter and nope and reimburse me for the repair I had to complete due to the shoddy work and I was unsuccessful in that as well!
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April 2023 by Antonio Balboa
There was a problem with my wife's Van didn't even have an appointment. They are super busy and fixed my wife's Van in 2 days thanks so much for getting it in so quick. We really appreciate it and will recommend you guys to people we know.Service: Brakes
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March 2023 by Jayson Johnson
They do a great job every time I'm there. Always explain whats going on with the vehicle and what it needs. I feel they genuinely care about me as a customer and my safety as a driver. They take pride in what they do and are honest and up front about the vehicles needs. Trust for me is everything and I have that here. Thank you.Services: Tire rotations
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February 2023 by Kevin Stein
I trust J&R with my vehicles. I know they will be honest about the work that needs to be done and charge a fair price. Glad to have them in our community.Services: Auto battery replacement
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January 2023 by Brad Tews
IF you depend on your vehicle every day these are the people you want to work on your car or truck. I come here because they do the job right the first timeServices: Air conditioning
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January 2023 by Amy A.
EXCELLENT service! Extremely transparent and friendly--and my car's brakes are fixed! Would highly recommend!
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December 2022 by Rick Miller
We’ve always gotten great service at J&R. Whether I’m talking to Katie, Brad or one of the techs from the shop I always get straight answers and no surprises. If they run across something unexpected they’ll always point it out and give me options on how it can be addressed. They’ve never pressured us into any additional repairs. Good people providing great service at a fair price. Thank you!Services: Air conditioning
