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December 2023 by Bob Ginke
I can generally get anything I need here from stock.
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October 2023 by Andrew Kenyon
Got this mower here in 2000, came back in 2022 to buy the deere s240 and I love it
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August 2023 by Tom Bunck
All employees have a good handle on what they and the knowledge on how to use it. Great job ?.
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May 2023 by Brian Meyer
The guys there are polite, know there stuff and they always have what I need in stock. My only complaint is that the Saturday hours are too short.
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February 2023 by Tammy Rust
We took our snowblower in for repair. The men unloaded it, which was appreciated.
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October 2022 by Todd Neubauer
Fixed my lawn mower in a timely manner. Runs great. Thanks
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September 2022 by Kate Putzer
We dropped off our Toro snowblower to be fixed in January 2022. In mid May, after hearing nothing, we called the service center to discover they had not worked on it. We were told it was now lawn mower season, so those take precedent. We were incredibly displeased to find out that our snowblower sat outside in the elements, and was never serviced when it was STILL Winter. We were told the day we called, in May, our snowblower would be worked on and ready in 1 week, free of charge. 3 weeks later (now June), it has not even been touched. We have purchased many power tools and had prior services at Kitz & Pfeil. It may not make a difference to their business, but they have certainly lost a long-time customer if and when we get our snowblower back.
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August 2022 by JOHN GONZALES
They have everything u need or they will order what you need
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June 2022 by Kate Putzer
We dropped off our Toro snowblower to be fixed in January 2022. In mid May, after hearing nothing, we called the service center to discover they had not worked on it. We were told it was now lawn mower season, so those take precedent. We were incredibly displeased to find out that our snowblower sat outside in the elements, and was never serviced when it was STILL Winter. We were told the day we called, in May, our snowblower would be worked on and ready in 1 week, free of charge. 3 weeks later (now June), it has not even been touched. We have purchased many power tools and had prior services at Kitz & Pfeil. It may not make a difference to their business, but they have certainly lost a long-time customer if and when we get out snowblower back.
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February 2022 by dale mcpherson
Very helpful staff, great variety, good discount tool section, & good hardware section
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December 2021 by Perry Dunn
Went to buy snowblower and and they were friendly and helpful
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October 2021 by Paul Christman
I have been in the power center for years buying lawn and garden power tools and more that once I could not figure out the operation of a specific piece or asking advise on a repair and the staff is the best there is. They are always happy to help and always very friendly. The Stihl brand is great and I will continue to shop there. I highly recommend their store.
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October 2021 by Debra Stoffel
Although they did have a part in stock for my John Deere, they wanted to charge me 107.00 for the exact same part I can get elsewhere for 57.00. I'll spend a extra 2.00 in gas to pick up at another dealer.
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August 2021 by Kathy Stolp Moravec
Thank you Kitz & Pfeil for your above and beyond customer service! I highly recommend this hardware store!
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July 2021 by Bill Smith
Always good service