-
October 2023 by Rebecca R.
At 5:21 p. m. I was checked out at your Oshkosh Walmart store by the ID person 7SKWH3HH8Hp. The person who was checking us out did not seem to know how to give us credit on our United health Care cards, because we were charged $41.81 for the Multi vitamins and other health products we bought. Some people have a need to put honey in their drinks for good health and we were even charged for the honey that we bought $14.26. We want 66.07 credit for our next purchase in your store.
-
November 2022 by Brad G.
Had a horrible visit to newly remodeled store. Store was bright and clean and had a new and easy to use layout. Problem was with customer service. At check out we had 3 Walmart branded gift cards bought through my church gift card program. The register cashier was unable to get 2 of the 3 to operate and spent several minutes trying and we swiped and reswiped each card multiple times. Finally we used a credit card and the cashier directed us to "customer service". Here the staff was both rude and uncooperative. after explaining how cards are "deactivated" at airports etc and repeated being told we recently bought theses, the representative tried to determine the balance and then we waited while she had to have a another staff member assist her, and they she verified 1 of the cards. Then started all over on the second and yes repeated her "deactivation" speech. then we waited again while once more another staff had to "over ride" her station to see the balance. This time it was "Team lead" Anna, Now with BOTH cards verified with a Balance ($10 and $25) she directed us back to the cashier line and said if they did not work we should "contact a manager". I explained we alreay were in the cashier line and unable to use them and were directed here. She explained she was unable to do anything more. On the way out of the store, I saw "Team Lead" anna and asked why once the amounts were verified why we could not get the cash from the cards. She replied "those cards could be for any place you could have got them in the parking lot." I explained they were branded Walmart cards and the amount was verified right in front of her. She then explained "I am done for the day and you will have to see a manager". She then turned her back on me and left the store.
-
May 2022 by Melissa S.
Richard the checkout clerk is awesome! It's a good Walmart and the staff was working hard. I'd be happy to return here. Was able to pick up everything we went in for.
-
December 2020 by Gigi A.
The Walmart in Oshkosh, WI is in need of a good shake down. I have to go at least once a week and every time I do there are many people walking around without masks, employees wearing masks UNDER their noses, and I even witnessed an unmasked person asking an employee for directions to find something and the employee never once mentioned their supposed strict mandatory mask policy. When I asked a manager about this they simply told me, "People will do what they want" so I will not be doing ANY in store shopping as long as they won't take the public safety seriously by training the employees properly and enforcing their own rules.
-
June 2020 by Amy B.
So, we had stopped in on Friday, 6-19, to purchase a video. I work for a competitor, but my son preferred Walmart's packaging and price better. We originally was going to use the self checkout, but the line was seven or eight people deep and I had noticed that the cashier at lane 1 had no one there. So, we went there to have her check us out. I made a small joke that we would be checked out faster with a cashier than at the self checkout. With that, the cashier dropped our video into the bag with a hard thud and gave us the harshest attitude. As a cashier myself, I would have joked along, agreed, and been light-hearted about it, but this girl . . . I understand about bad days, as a cashier, my customers would never know it from me. I didn't choose to shop there for attitude. I am just glad that the video wasn't damaged in any way.
-
May 2020 by Shawn Z.
This review is biased to one particular visit, on the '20 Super Bowl day. I was leaving the store with my groceries before heading into work (yes ... I have been working a lot), and I suddenly found that the cashier is running to me! I forget her name ... I want to state Tina or Mary ... or a similar shorter name like that. Anyway, she brought a bag that I didn't realize I left on the bag carousel!! On top of that she took full responsibility for it, and gave me such a great impression. So I had it in my mind to do this review, and I guess COVID has finally allowed me the time :) - so my kudos to that cashier and the store for providing the environment for her :))!!
-
October 2019 by Renae M.
Wow. A woman made my niece literally cry. She's lucky I didn't get her name. I would have seriously reported her. My niece put a big mask back on the shelf, if fell off but my niece didn't notice that. I here huffing behind us. An older blond woman (short hair, rude a** face) goes "you dropped something." So my niece apologizes because she genuinely felt bad about dropping it. And the woman glares at her, huffs, turns and puts it in a cart and pushes it away. I wanted so badly to go get her name. Honestly that's unacceptable behavior for anyone working in any store, I know. I work customer service. It just sucked so see someone treat my niece so poorly. If you're in the oshkosh area, drive to the Neenah store. It's worth the extra bit of time to get there because the store is cleaning, has more friendly staff, and is better stocked than Oshkosh anyways.
-
March 2018 by Carolyn J.
I actually don't like to shop at Walmart but their deals are so good that I can't help it with a lot of my products I need. They have a really good grocery selection and animal supplies. I steer clear of the toy section because I always have kids with me. It is kind of hard to find a worker sometimes but I use the Walmart app and I can find anything in the store that way. The checkout ladies are in gentlemen are very nice and friendly. I recommend the people don't like the way Walmart does business.
