-
January 2024 by Nathan B
Awesome service awesome prices free shipping very satisfied with this company
-
November 2023 by Brandon G
I placed my order on a Saturday and 1st thing Monday morning, they emailed me and let me know the rims would be too wide for my car. Any issue I've ever had with them, which was just me not knowing **** about rims, is always resolved quickly. I have 3 sets of rims from them and I will continue to order through this company for future needs.
-
November 2023 by Super Joe
I needed a special tool in order to put new tires on my truck so I was SOL until I called this place. Hailey took my call and said she could help me so I went in to have her look at it. Within minutes, she had the right tool for me and so I go to pull out my wallet to pay for it. She then tells me not to worry about it and that I could have the tool free of charge! I don't think I can think of anywhere else that would have done this. I highly recommend! Customer service is top-notch
-
October 2023 by Mark Gizelbach
They don't even answer the phone whether it's an "in-store" visit or online customer. I wanted to get wheels and tires, but I'm not going to spend over $2k when I can't even get someone on the phone.
-
October 2023 by Marcus S
Ordered my rims and tires on a Wednesday and they were here Monday. That's 3 business days. Can't beat that at all. Not to mention the price was better than everywhere else I checked. 100% recommend extreme customs.
-
October 2023 by Lee G.
I purchased tires from them and had them mounted on to my truck. I have had these tires balanced four times since April of this year. They have been spun balanced as well as road force balanced. I've contacted the company and they said they shouldn't have to do anything about this. Not sure if these were blems but it sure seems it since they won't balance. Poor customer service with smart mouthed representative who could answer none of the questions I had and didn't back their product.
-
September 2023 by John Paternostro
Purchased wheels from these guys and it’s been the worst nightmare experience you can think of. Spent $300 on proving to them that the wheels and tires were defective and not road balanced. These guys send you defective wheels then refuse to take anything back I’d stay farrrrr away from them they took $4000 from me and the wheels are garbage take your business to someone reputable with good customer service.
-
August 2023 by Gary B
Custom Wheels and Tire Package, good price ,well shipped ,. ready to install. plus rebate. no problems and great service
-
August 2023 by Robert M
Customer service is next generation level of commitment, the sales rep went way above to correct a Tire/Wheel package I botched when ordering and provide step-by-step instructions to fix my errors.Truly appreciate your patience.Thank you,****************
-
July 2023 by Jason S.
Do not buy wheels from these folks. They do not answer the phone....ever.Very disappointed in these folks. First the wheels the salesman sold me where the wrong wheels. Those had to be returned to the manufacturer. Then I picked out another set of wheels which I was then told that are out of stock. I finally get a set of wheels and tires picked out, in stock, and on order.Those wheels come in and there is a large scuff, deep enough to remove the powder coat, that then had to be sent back. So one month later I finally get my wheels and low and behold......the front tires do not fit. They are rubbing against the caliper.I have been calling these folks and emailing them all day and no response.Very disappointing.Jay Sitaras219-895-7000
-
July 2023 by Mario F.
wish they had an option for no stars. do not do business with this crook's thay are liars and never answer a phone call.first and last time i buy from them i bet they dont even help the military like they say they do. people do not do business with them be ware
-
July 2023 by Pete Y.
0 stars well i normally dont order anything unless its from ebay or amazon never have any issues, i ordered tires and wheels from extreme customs june 27 for the amount of 1400 dollars and some change, it has been the worst ordering experience that i ever had? you cant talk to anyone due to they say high call volumes so text messages is only means of comunication with this company or email, i recieved 2 tires from my order within 4 to 5 days of order, but still waiting on the rest of my order the wheels. its allmost 10 days in just to let me no the wheels are on back order? so im currently trying to get them to cancel this order? if you send a message to them they respond back to you the next day? this company doesnt care about online sales obviously? i wished i would of yelped this companies reviews first before i placed a order? on their website its all positive reviews? yelp reviews tells a different story. some even wanting to start a class action lawsuit? im praying that i can get this order cancelled i fill that its going to take a process and some time! beware of this company. pretty sad that people have to go through things like this!
-
June 2023 by Joel S
Super easy to work with...great experience all the way around!
-
March 2023 by Travis S
Excellent customer service through text and email. Great competitive pricing and fast shipping
-
February 2023 by Vic Z.
been a customer for years, and I've spent THOUSANDS. That ends today. I purchased a set of tires and needed one returned back for WARRANTY EXCHANGE and they don't provide any label or discount.Both UPS/FEDEX charge $185 to ship 1 33" tire back. how is that cost effective for a $400 tire? Customer service basically says suck it up. having spent close to $7000 in 2 years on tire sets and rims from them, I'm done. I won't be recommending them. it makes ZERO SENSE. Buy LOCAL where you can Exchange LOCAL and have repairs LOCAL. never again. thanks for Nothing
