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March 2024 by Angelisa Plane
Helpful staff, clean environment and stocked shelves. Very happy with my visit
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February 2024 by Tim Lehmann
Great selection. Nice store.
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January 2024 by C A A
I am a frequent customer of Ulta and also a Platinum VIP. Over the past two years I have limited my visits to the retail store. When I would buy items that say "free gift with purchase", I would never get the free gift, in store. If I received anything it was a cheap travel size L'oreal item when I was buying prestige brand items. Makes me wonder if employees are taking the free gifts for themselves. This store hardly ever stocks their shelves. Why? Many shelves are empty of a product for months. Today, I entered the store and no one said "Welcome to Ulta, can I help you find something?" Instead, I hear two associates right in front of store, talking about quitting and getting more pay somewhere else. Then two salon employees talking about quitting and how they will miss each other. I gave this review two stars instead of one, because when I asked an employee about a fragrance, she was polite and helpful.
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January 2024 by James Tyree
Worst customer service experience. I was in there with my girlfriend and the Mexican cashier lady had a terrible attitude and said to the other cashier “don’t give them a receipt so that she can’t return it”. Is that even something she can do?Someone needs to get fired.
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January 2024 by Dawb Chang
Got a Ulta gift card for Christmas and when checking out, a short Mexican food storer cashier and a red self cutter cashier got angry that we didn't have a ulta card and asked the previous customer for their number. Then proceeded to not give us a receipt so we couldn't return it. They said "don't give them a receipt so they can't return it." Overall, wouldn't recommended this Oshkosh Ulta. Would give it 0 stars if I could.
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December 2023 by Dawb C.
Got a Ulta gift card for Christmas and when checking out, a short Mexican food storer cashier and a red self cutter cashier got angry that we didn't have a ulta card and asked the previous customer for their number. Then proceeded to not give us a receipt so we couldn't return it. They said "don't give them a receipt so they can't return it." Overall, wouldn't recommended this Oshkosh Ulta. Would give it 0 stars if I could.
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December 2023 by Samantha Wettstein
Stopped in to pick up a fenty foundation, got to the register and Erica asked me for my phone number to which i declined and wanted to continue to check out, she then shouted to 2 customers in line asking if they wanted to use their phone number to get free points because i didn’t want to use mine. it was a very weird and passive aggressive experience
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December 2023 by Rose Paetzke
The associates were so kind and knowledgeable. They worked together and found me exactly what I was looking for! Thank you so much ladies?.
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November 2023 by iRule
It had been years since I had been in an Ulta store when I decided to stop in for a specific product; I will never go back. There were 2 other customers and 6 sales people hanging out and chatting; not one acknowledged me when I walked in, nor when I was looking for what I needed. I finally found what I wanted and sampled it so I could then buy it elsewhere. No one approached me, or said one word to me, until I was literally walking out the doors and I heard, "Have a great day!"
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October 2023 by L Brooks
Best place to get all your make-up, hair products, and much more! My favorite beauty store!!
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July 2023 by Melissa Madriaga
I love Ulta Beauty. Friendly staff. I love the products so much. Soap and Glory are my favorite for body skin care. Tree Hut is my second. My daughter loves the make up section. Download the app for deals and coupons and definitely sign up for the rewards. It's free and worth it if you go here often like I do. You get points which turn into money to use in the store. Store was clean. I highly recommend Ulta Beauty to everyone!
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July 2023 by Amy Morin
I don’t live here but I travel past it frequently and I’ve always been helped with any questions and no judgement and even given recommendations. I’m not sure his name but I think he was a manager. He was so helpful!
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July 2023 by Johnna White
This was my first time being in this store, i was referred by several people, but when i walked in, i had to go searching for a worker, then when i found one to ask questions- she didnt have time to talk to me, and she repeated everything i said & point to back wall, i was really hoping for information on skincare products, but was pretty disappointed in employees & the cost of products
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June 2023 by Lisa P.
The minute I come in the store I have a sales clerk breathing down my neck. I hate that. When I'm in a store let me shop in peace. Don't follow me around. I will ask a clerk for help if I need it. That's my shopping experience every time I come in the store. Don't ask me what I want the minute I come into the store. Also on the coupon in the Ulta book list on it what the coupon can be used on rather than listing all exclusions.
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May 2023 by Briana Denman
The employees are great and really care to service to your needs.
