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March 2025 by Ginger \u0026 Spice
If I could give 1 star, I would. This company is a scam and taking advantage of my elderly mother. She purchased candy for the holidays from Walter Drake. It's bad enough they charge handling fees $4.99, shipping fees and overpriced candy $7.99 lb, but my mother paid by mailing a check and unbeknownst to her, they signed her up for a VIP monthly subscription for $19.99 per month. She has called, I've called. We've been told it's been canceled and she owes nothing, yet she keeps getting bills that are accumulating late fees and additional monthly dues. We filed a BBB complaint and now they have called her 3 times in one day demanding payment. I was told that many customers are not informed of this subscription and it's added when someone refuses to pay via credit card over the phone, so they set you up with line of credit so you can mail a check. What a scam!!!! No informed consent, most reps do not speak good English and never a supervisor available. Pass this along, cheaper to order from Amazon!!
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June 2024 by Chy
TERRIBLE COMPANY DO NOT WORK HERE!!!
I had an employee yell at me & call me a B****. I went to HR & nothing was done. They have a RESPECT POLICY that they don’t go by AT ALL! And they work you VERY HARD!!
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October 2023 by Henry Johnson
I would not exactly describe Melody as being efficient. She does not have a pleasant personality either! Rethink your hiring practices!
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September 2023 by Drago Glogovac
Good for delivery
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June 2023 by Ramon rios
by far one of the worst places to work at you must be desperate if you decide to come work here. drama is the name of the game there is no semblance of a clear concise mission or goal with this place. also no real semblance of a leadership construct. avoid at all costs
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January 2023 by David Q.
These people suck. They screw up your order, it took three times on the phone to get the order right. Today I get an e-mail telling me they are sending me over $66.54 worth of stuff I never ordered. I called them and they said it didn't hit my credit card, but the person ordering the stuff used a check. They sent me an e-mail, because my last name is Queen and the person ordering this stuff last name is Queen. Very messed up company. Do not do business with them, or if you do have the patience of a saint to put up with all the hassles. The stuff I ordered was ok in terms of quality.
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December 2022 by Sasha Benson
Your return policy is so poor you make it so hard for people to return something that is bad quality to begin with. I really hope Amazon does something about this to where you cannot sell your poor quality merchandise on Amazon anymore!!
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September 2022 by wrxassa
if you come here to get some "returns", just cancel the load! long loading time!! be aware, avoid
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August 2022 by jeffrey lentz
Excellent service and unloaded quickly
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June 2021 by Amy Helwig
It's a great place to work!!
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June 2021 by Suzie Hodge
I inadvertently hit "purchase now" on a clock that I do not want. Within one minute I realized my mistake and hit the cancel button. Then I was notified that I couldn't cancel the clock order because it already has been sent. Really?! Within ONE MINUTE. At night?! Who does this? I am refusing the package when it arrives and will dispute the credit card charge. Shame on you, For Valley Traders.
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June 2021 by Vikki Mena
I ordered a dress in medium through Amazon from this 3rd party company. I received a 3X dress four sizes too big. This company refused to issue me a return shipping label although it was the company mistake. When I contacted the company directly the customer service representative was extremely argumentative and rude. My only recourse is to go back to Amazon and hopefully they can represent me with this issue and refund. Shame!
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June 2021 by national park
Beware of unauthorized VIP enrollment & membership fee from Native Remedies. We purchased a product from Native Remedies without enrolling any membership. Without our consent, Native Remedies enrolled us to the VIP program and charge a monthly fee of $14.95 for VIP membership from our Credit Card (!!??) Beware and always check unauthorized transactions from Native Remedies. Very disappointed with this vendor.
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June 2021 by Andrea Phillips
Total scammers!! Stay away. Sent me a fake product via Amazon. They are making it very difficult for me to get my refund. Not at all kind. Not at all apologetic, professional or honest. When I told them how disappointed I was they gave me some runaround about how high their ratings are on Amazon. So? Product was overpriced but I was willing to buy it because they said they had it and it's hard to find. But when it got here it was obviously just Vaseline in a jar made to look like a Musterol jar. I feel cheated and I'm pretty angry with the way they are handling the whole thing. They got caught in their scam. It's time to fess up and just give me my refund.
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January 2021 by Satica Morgan
Received wire shelf dividers with no instructions and one broke during installation. Cheaply made. Did not work as advertised.
