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November 2023 by Courtney Kennedy
They were very professional and friendly. I was able to drop my car off and pick it up after work. They explained the tire warranty and made sure I understood how to reach out if I had any problems, questions, or concerns.
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October 2023 by NRFHARLEY1
Great customer service. I had my oil change done with fair pricing. Got my car in right away. Will be back.
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September 2023 by Hannah Wortman
Westside always does their best to help their customers. They have helped me multiple times when my car has broken down. They will try to help you as soon as possible, sometimes even the same day. They go above and beyond to fit you in where they can and as soon as they can. They have great service and do great work on your vehicles. You can not ask for friendlier or more helpful staff.
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September 2023 by Thomas Herbert
Westside is my go to place for my vehicle repair and maintenance. Tires too! Reliable, honest, and professional, at a fair price.
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September 2023 by Greg R.
Stopped here today with a screw in my (Fleet Farm purchased) tire after Fleet Farm neglected to schedule anyone to open their Auto Center (Literally, nobody showed up!) West Side took care of me. That's how you earn new customers!
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September 2023 by Red Jello Parade
Great experience! Called in the morning about engine overheating, they got it in same day and even arranged the towing from my house to them. After an hour they called letting me know the issue and had it fixed and ready to go by the end of the day. Very happy with the whole thing and plan on going back for any issues as well as regular maintenance. BTW the issue was a bad thermostat.
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September 2023 by Bill Williamson
Took my 2011 Chevy Malibu there to have a loud exhaust check. They didn't tell me that they charged for estimates until after they performed the check. They quoted over $1600.00 for the repairs it needed. They said that the manifold was cracked and needed to be replaced, that I also needed a catalytic converter, a resonator and possibly a flex pipe that was not even included in the quote, that would be extra. Found out yesterday from another business that it only needed the manifold and that everything else was fine. I'm upset with this business, that they would try to cheat a working family out of a considerable amount of money. The manifold by the way, only cost a $104.00 and it came with all the necessary gaskets. Shame on you Westside. You not only lost a potential customer but I will be sure to let everyone that will listen, how shady your business is.
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July 2023 by Theresa balke
The best place in town to bring your vehicle. They service all 3 of my vehicles and never let me down. Friendly and talented and very fair priced.
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July 2023 by Tom
There’s no place else I would trust with my tire needs. The people at West Side Tire have always been the best and most helpful when trying to get the best tires for my vehicles at a fair price.
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June 2023 by Thomas Lammers
A first-rate operation, super easy to deal with. Trustworthy and honest as the day is long, and always pleasant. They fix exactly what needs fixing, no surprises, and they get it right the first time. Prices seem pretty fair, too. Recommend unreservedly!
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June 2023 by Emme Hornung
Brought my Volkswagen in for an oil change and inspection to see what further work it could use. Paid $90 and was done in a timely manner! Made a second appointment the following week for transmission, filters, and spark plugs. 1st issue came with poor communication on appointment time. Miscommunication happened at the counter and over text regarding the day of my appointment, but I was given a free loaner to drive because of this so that was appreciated. 2nd issue came with them not even having the tools to do my transmission, which it’s unfortunate they didn’t realize this during the inspection. I could have easily saved myself $300 by doing the filters and plugs at home but figured I’d have them do it while the transmission was being taken care of. I’ll be taking my car to a different service shop in the future.Updated: I waited a full week after the shop’s response to this review and never received a follow up phone call.
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May 2023 by April Froehlich
The service and repair was great the price was very good. However, the service adviser that helped me get checked out said I would need a new air filter next oil change. Which was untrue because the air filter is only a few months old. Upon telling him this he tried to say it must have been from a previous visit. But I am a new customer so there was no previous visit. He then said that the tech did not note that the air filter needed to be changed next oil change. So there for he lied to me. I was not thrilled. It would have been a 5 star review and I would have returned for future service. But I don't think I will be returning or telling others to come in for service.
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May 2023 by Megan Kugel
West Side Tire & Auto was recommended to me by the people I work with, and I am so grateful! They have always been able to get me appointments when I needed them, and have fair pricing. They even check your tires for free if your low pressure light comes on. I will definitely be a customer for however long I live in the area!
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May 2023 by hailey drager
I highly recommend West Side Auto! I go here for all my oil changes and if I have any issues with my car. I haven’t been disappointed yet.
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April 2023 by JC O.
Tires purchased online were awesome price. In and out super quick, on time. Excellent service. Will be staying with them.
