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September 2023 by M Chedd
Awful hours and bad service. Completely unacceptable and horrible mobile app. Customer service for support is pretty much non existent.
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September 2023 by M C.
horrible customer service. horrible hours. their mobile app is completely useless. Trying to bank here is difficult. Calling them during their business hours is not helpful as no one answers. They don't seem to care and they don't realize people need access to their accounts outside their business hours
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August 2023 by Sammi C.
Is it legal for bob the bank manager to come to your house for being behind on a CREDIT CARD payment? Anyone else experience this? Doesnt seem legal? Like they should get in trouble for that. Unprofessional. Its a credit card. Not a house loan, not a car loan, not a personal loan. Credit card.
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July 2023 by Chuck Lakefield
Friendly, personal banking experience!! Not a "corporate" credit union. WCCU has been a godsend for us.
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May 2023 by paul straka
I had several issues to deal with and teller Dawn Meton was helpful beyond expectations. The issues I had were all of my doing. She made my day.
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March 2023 by Chad Burns
Lori and the entire team at WCU is always a pleasure to deal with!! Definitely my Credit Union of choice for a long time to come! Thank you Lori!!
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November 2022 by Shak Kurdy
Great bank great stuff I have a home loan with them they treat you pretty good right away specially the loan of the surname neck really really nice people
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December 2021 by Maria Rose
I Just wanted to say a big thank you to Mrs Caroline Jones , She's genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $500 and got $7000 in a week. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful!
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April 2021 by Holly Fawley
I have been with this credit union for many years. A wonderful group of professionals that treat everyone like family. I have had questionable experiences at other banking institutions, but the amazing staff at Winnebago Community Credit Union is always there to help. They have always exceeded everyone else in all they provide and do! I highly recommend them!
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January 2021 by Michelle Ballard
Terrible tellers are the rudest
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October 2020 by Matt Amber Woller
Enjoy their customer service and prompt response to any questions. Friendly and efficient workers! Great credit union! More than one location which is nice too.
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January 2020 by Randi Smith
They process their debits before their credits so they can charge people the overdraft fee. And they want to blame the customer. Not happy!
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November 2019 by Judy Burton
always there when you need them. very friendly
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June 2019 by Alexa Gutierrez
Stay far away!! I've been banking here for the past 7 years. The last 2 have been horrible. I now live out of state and only use them for my car loan. Since I have left Wisconsin they have had their automatic withdrawal that transfers money to my loan mess up multiple times. Where it would take out money 3-4 times a week for multiple weeks. When it does that it would overdraft my account. Then they would charge me a overdraft fee. When I checked my account and brought it to their attention they said they couldn't reverse it and to be happy I'm so far ahead on payments. Since I only use this account for my loan I wasn't checking it frequently. I didn't notice for a month they said they wouldn't refund me all the overdraft fees because I need to pay closer attention to my account. I then totaled my car and they would make up lies about things my insurance said when I had proof in emails after I would quote what the insurance said they would then argue and change the story. I'm extremely happy my loan is done so I never have to use them again.
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June 2019 by Alexa G.
Would highly recommend staying away from. The amount of money this last year withdrawn from my account put into a loan without my permission is absurd. After they took the money they would overdraft my account and charge an overdraft fee. Refusing to transfer the money back in because they couldn't or refunding me all the overdraft charges because I didn't call right away so if you make the poor choice of using them make sure to check your account daily. I currently live out of state and only use them for a car loan so I was only checking my account every couple weeks.
