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April 2025 by valerie henderson
Vincent is always great and easy to work with! I appreciate his service, willingness to help with all our family’s banking needs, and taking the time to answer our questions in detail.
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April 2025 by Samuel Sobottke
Everyone there is pleasant to speak to and see when u come in
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March 2025 by Ann F
I have been a customer at this location for over 5 years. I love the convenience, walking distance, there is a drive through, ATM, the staff is always friendly and helpful.
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February 2025 by Erika Liza
Val si great !
Excellent service! All the staff are really friendly
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February 2025 by Jose Humberto Vilchez Vivanco
Attention was fast and the employees were very kind. I visited for a rather complicated issue with my bank account, but they were patient till the very end and solved it.
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February 2025 by Rafael Ramirez-Gaston
I am leaving a 5 Star review because of Val, she has been absolutely amazing, helpful and very caring. Always thinking ahead and letting us know about different opportunities we can take advantage of. She is also bilingual which has been great, I am constantly telling friends and family to go bank there and work with her!
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February 2025 by Maggie Leveritt
Wonderful, helpful staff! I've banked there for years and have always had great interactions. Highly recommend!
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August 2024 by John Kavalauskas
I've used this bank for 10 years and they wouldn't help me because my ID was 3 days past expiration. I thought Associated Bank was there to help us with our money, not hold it from us.
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July 2024 by Miranda
This bank location is the most deceptive, uncaring, and unhelpful branch. Pick another location if possible when deciding where to take your money. They will trick you and deceive you on an account and its detials, and if you confront them, they will beat around the bush until you stop trying. They do not appricate long term customers or know what customer care was if it smacked them in the face. If you try to speak to higher-ups, they will tell you that you can't because higher ups do not deal or talk with customers. This bank used to care and that went out the door with this branch. I have been with this bank for close to 14 years and my family even longer. This branch is creating such disgust that it will cause that history to be terminated.
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December 2023 by L Enne
I have been a customer of Associated Bank for over 20 years. Recently my account was hacked, so, we created a new account. I had Bill pay on my old account and it was added to my new account, but I wasn't able to access it for whatever reason. I called customer service and then they started paying my bills OUT OF BOTH ACCOUNTS, as well as DOUBLE/TRIPLE paying some of my bills as well as NOT paying others. I went in and talked to a gal & we thought we had it all figured out. NOPE!!! Called customer service several times over the last 2 months and NOBODY CAN FIX THE PROBLEM!! They are now telling ME that I SHOULD CALL FISERV (who took $480 from me and somehow charged one of my credit cards, not related to the bank) to try to straighten out the problem?. They are/have been my bankers for over 20 years, THEY GET PAID TO FIX these kinds of things, I shouldn't have to reach out to a 3rd party to resolve my issues. Further, I just received a letter in the mail, dated Dec. 2023, notifying me that a loan I PAID OFF IN OCTOBER, had been TRANSFERRED TO ANOTHER 3rd PARTY IN FEBRUARY of 2023!!! Hardly timely, and I have still, YET TO GET MY TITLE BACK, when I was told it would be returned 3-6 WEEKS AFTER FINAL PAYMENT!!! This bank used to be incredible, but now they no longer can KEEP STAFF members and the HIGHER UPS JUST WANT TO PASS THE BUCK! I remember when I was treated like a human being there and not just an insignificant number. I'm disabled and all of this is affecting not only my financial health; but, my physical & emotional well being. FIT TO BE TIED?. Needless to say I will be looking elsewhere to do my business.
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February 2021 by Laura DeMars
Rude and not helpful! Don't use this bank!
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December 2019 by Penny L Parks
I visit the drive thru every Monday after work to deposit money for my church. I’ve had to wait several minutes for service, as I watch the tellers stand around socializing and ignoring the service bell. Tonight was the worse!! In the past, I have had the best service at this branch (mostly during the day). The tellers in the evening aren’t very friendly...I don’t know what’s going on but, I hope It gets fixed SOON!
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September 2011 by Josie Mitchell
My company has a commerical account and the girls who work at Associated are always so nice and friendly! Keep up the good work, ladies!
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October 2010 by Josie Heilman
My company has a commerical account and the girls who work at Associated are always so nice and friendly! Keep up the good work, ladies!
