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February 2024 by Diane Lausier
Jacalyn was wonderful to work with and very knowledgeable. The crews who put in both the vinyl flooring and carpet were very good and easy to work with. The did an excellent job!
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February 2024 by Rob and Shelly Minnema
Price and install schedule can’t be beat! Sales people were friendly and helpful. However, not the same service as a smaller business. The installer did a great job, just have some seams in places that shouldn’t be. Looks like it was cut wrong and had to be pieced together. If I was going to be a stickler, I could demand to have them fix it. But I’m not interested in having carpet ripped up and prolonging our project. Thankfully, the carpet pattern hides it fairly well.
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January 2024 by Rene Bartelson
We had been on the hunt for new LVT for some time and happened to stop at Carpetland USA in Pewaukee. We were met by a great selection of flooring and a very pleasant and knowledgeable sales person in Jacalyn Klingler. She helped through our numerous questions. We found a perfect floor and with a quick turnaround for materials were introduced to two outstanding installers - Jose and Santiago. They went above and beyond with all aspects of the install. It turned out awesome and would highly recommend Carpetland.
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January 2024 by Andrea Danlin
I cannot rave enough at the wonderful service we were given by Carpetland. Our representative, Jacalyn Klingler, got us the samples we needed to pick our carpet. We let her know what we wanted, and she had the house measured the next day! Our carpet was installed within 2 weeks and the installers did a fantastic job. They were able to get the carpet in those super tight areas, and it looks phenomenal. Thank you, Carpetland. We highly recommend!
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January 2024 by Kay Chmielewski
We have worked with Jake Sommer of Carpetland USA for multiple flooring projects over the years. He is wonderful! We have always been pleased start to finish. Jake is patient, informative and practical in assisting in the flooring choice process. His communication, follow through, and attention to detail are unmatched. The installation crews that have completed the jobs have been wonderful as well... quality work, friendly, and good clean up. We would highly recommend Carpetland USA to anyone with flooring needs. Ask to work with Jake Sommer... you won't be disappointed!
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December 2023 by Bill Lockwood
very helpful, friendly people at store. The Installers were top notch! Thank you Mike at Carpetland
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December 2023 by Roger Sherman
We had been shopping for an area rug for our lake home living area. Ordered and returned several on line and then met with Jacalyn at Carpetland...picked out carpet that was ordered, bound and delivered and looks great...much less hassle and no more expensive than other options. Thank you, RCS
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December 2023 by Katherine Spitz
Jacalyn saved me almost a thousand dollars over a competitor for the same carpet. She made purchasing easy, and installation was fast and well done. Thank you!
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November 2023 by laura sims
I worked with Mike Nielsen who helped me select vinyl plank flooring to replace the carpet I had in my bedrooms. The removal of my carpet and installation went very smoothly. The 2 men who did all of the work did a great job. I was very satisfied with my experience at Carpetland.
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November 2023 by Debbie Jacobs
Carpetland has been so wonderful in choosing a flooring for my home. Jake, the person I worked with, was respectful and accommodating to what I wanted and was interested in. He responded quickly to my texts and questions. It was so nice to have someone who took the time to meet with me and listen to me. The crew he sent out to put in the flooring were also very professional and on time!! They did a beautiful job of putting in my new vinyl flooring. This is a marvelous company to work with!
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November 2023 by Elizabeth Makowski
Was a little concerned since I have had some bad experiences with remodeling lately. BUT, best experience ever. I had back surgery recently so, Drew carried my flooring samples to my vehicle and even assisted me when I returned flooring samples. Installers were extremely friendly. I voiced some concerns I had but the installers explained everything and even showed me what they were doing to elevate my concerns. I would request these installers again and recommend Carpetland Pewaukee to anyone who needs new flooring. Especially if they need to install LVP over tile. No problems or issues. Extremely happy.
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November 2023 by Meghan Rettig
My husband and I had new floors installed on our entire first floor and these guys did an incredible job! They were in and out in 4 days, on time, responsive and were so fairly priced! The two men who installed our floors were so kind and answered all of our questions, and our floors turned out absolutely perfect! We will definitely use them for all of our flooring needs in the future. Thank you!
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November 2023 by Ken Williams
Found the flooring we wanted, priced well, quick filling of order and installation (Kris Weston worked with us to alter the schedule when another contractor needed extra time before the flooring went in). Installers did a superb job, were very helpful, and arrived everyday when they told us what time they would be to our house.
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November 2023 by Patti Parr
Great customer care from the moment I entered the store until I made my final payment on the carpeting! Installation of full house of carpeting took one day. Installers were fast, efficient, detail oriented and personalble on top of that. Thank you for your great custtomer service!
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November 2023 by Marybeth Ziobro
I enjoyed my sales experience at Carpetland in Pewaukee, my sales person Jackie Klinger was exceptional, it was such a difficult decision for me to recarpet my entire upstairs 4 bdrms, closets and hallway and 2 sets of stairs. Jackie really listened to what I wanted with a different color and different textures and patterns on the stairs. She had a great eye for color and was very knowledgeable about what works together. I must also mention my install team, Uriel team with Ignestio, Iriel were so professional and took great care with my furniture and my home. Our new carpet looks great and we are very happy customers.
