-
November 2024 by Faraday Sage
staff is very forgiving and patient.
-
February 2024 by Mary Ehr
If you are a Costco member, you should buy your medication from the Costco pharmacy because you pay less here than anywhere else. The pharmacists and technicians are very friendly and helpful. I always get my medication in a very timely manner.
-
September 2023 by Angela M.
I was at the Costco in Pewaukee, WI this morning and I had a horrible experience with the employee working in the self-checkout area. I have been here many times before and have never had an issue with anyone before. I was checking out and my boyfriend was with me, and he wanted to pay for half of my groceries. When he went to pay this woman stopped him in the rudest way telling me that if he is not a member he couldn't pay. Then she pointed at this sign like I was an idiot and tried to cancel what we had just scanned. I told her to leave it because there was no point in cancelling it and I would have him transfer me the money. I asked what does it matter? It's my membership and my groceries, what do you care if he pays for it on my behalf? She then started babbling on about how she isn't going to get any raises this way, and some other stuff that was muffled since she was wearing a mask. Then started talking about us to another woman standing behind us. This was absolutely unnecessary. I had my boyfriend stand there and transfer the money to my account just so he could help me out. It was absolutely embarrassing that she had to bring another person into the situation. She could of have been professional, and kind, but instead ruined our experience with her attitude. I will be canceling my membership as this has left a very poor impression on the both of us. Being a manager myself, I would never tolerate having an employee who would make someone feel the way this woman made us feel.
-
September 2023 by Rohan D.
I am a big Costco fan, and the first reason is the workers are great. It's what happens when the CEO makes less and the front line workers make what they are worth. Second, the prices are great. Third, there are more human cashiers than self check out. Third, it's a great place for lunch. There aren't many negatives, but since they concentrate on bulk deals you can't get a small portion of anything and the best deals are ephemeral. They had an amazing low price on cases of 5oz name brand cat food cans and I could only fit 5 in my Fiat 500 and even that hurt my back. But still, I wanted to get some more but they were gone within a week. The other negative is more serious, there are crowds of people shopping at any Costco and this one is busier than others. Some of those people are obnoxious. Really intolerable. What are you going to do?
-
August 2023 by Travis B.
Coffee Cake Muffin: I won't deny that muffins are generally delicious, but I'm not the biggest muffin connoisseur. My rationale being they tend to have nearly as many calories as cupcakes, but no frosting (I like to get the most for my caloric dollar). For example, a Nothing Bundt Cakes Snickerdoodle bundtlet has 660 calories and this muffin has between 660-740 calories (unofficial sources as nothing official from Costco). Calories aside, this was about as good as a muffin can get. The muffin top was crisp, crunchy, and packed with sugary cinnamon streusel pieces. On the inside, it was perfectly soft and moist. I loved the flavor as it was a sweet cinnamon (as opposed to spicy/burning) with hints of butter. As the name implies, it did pair fantastically with a big cup of coffee on one of my weekly cheat days. Doughboy approved Doughboy_Food_Reviews
-
August 2023 by Adenor B.
Stopped there to purchase a gift card for my son, who is a member. I have done this many times in the past without issue. This time the associate who was manning the self check (where I had previously gotten the gift cards) would not sell me a gift card. I showed her my son's account information & a copy of the receipt from my latest gift card purchase. She said oh, he was a manager & way above my pay grade. She said because I was not a member, I could not shop there. I told her I was not shopping, just getting a gift card. She told me my son had to be there in order for me to buy him a gift card. I said that kind of defeats the purpose to go with him, have him buy the gift card & then hand it back to him. I was on my way out, but stopped at the membership desk because I saw a manager there. The associate, who I got, didn't know so she told me to wait for the manager. Meanwhile a very nice member & I started chatting. I told her I just wanted to buy a gift card for my son. I showed her a picture of my son who is in law enforcement. I had the $100 in my hand & said it was sad that they didn't want my money. Since the manager was still busy, I told the nice woman to go ahead of me. After her transaction, she turned to me & said, I will buy the gift card for you. I asked her if she was sure & thanked her profusely. That was so kind of her! I didn't get her name, but am so grateful for her help. It is a shame that a complete stranger was more helpful than the paid workers at Costco. We walked out together & I did not "shop" there as the employees were so afraid I would without being a member. After this experience, I would never get a membership at Costco.
-
January 2023 by Scott A.
Very rude at checkout several times. They rush you through and forget that you're a customer. It's like they are more concerned about hurrying you through and forget they are the last impression of your shopping experience.
-
November 2022 by Linda B.
Love this place for so many reasons. Now it's my go to jewelry store! Excellent selection and Italian imported gold does not disappoint! Excellent prices as well.
-
August 2022 by Terry H.
Been a member since the San Diego Marina Blvd store (Price Club ) opened 40 some years ago. Always able to find what I wanted
-
June 2022 by Robert L.
Great place to buy gas and stock up on many different items. They rotate their stock regularly. Very well managed. Most items priced well.
-
November 2021 by Ted J.
Really good service and really good deals on items. The only downside is now that my kids have moved out, it is too much food, but they have really good sales on electronics and office supplies, which is a big help for me...and great deals on gas prices. I switched my membership from Sam's Club to Costco because of Costco's mask policy during severe Covid. Sam's Club says it was mask optional...that makes me worry about what else is optional when they are prepping food where I can't see them. Costco from now on.
-
April 2021 by Bob L.
Specifically, this is for their Hearing Aid Department: They knew this test was for my 85-year-old mom for whom it is challenging to move. You see, you need to come in three times during this process: 1. A pre-test assessment 2. Test day 3. Pick up device day They scheduled with me by phone, and in their "new" system, they supposedly entered the three dates. Then, we came to the first one. It went OK; we came back another day for the second, and they had no record of the appointment (yet they also had the third in the system). It was such agony to have put my mom through the physical ordeal of going there only to have them dishonestly say, "Oh, we're sorry. It's our new system." Wrong COSTCO: I have learned too many "new systems" and if the first and third date were entered, but not the second--human error is to blame and not the computer. My father was so upset by it all, and now I do not know if they will ever feel comfortable going somewhere for such a test. BTW: You know how all these companies conveniently allow you to give them your money online such as to join the club or order, and yet make it impossible to cancel online? Well, COSTCO is one such club. Thus, I waited and waited on hold on the phone only to repeartedly be told it was not possible to cancel the membership right away and that we'd have to talk again another day--REALLY. Can you say "Hi, Sam's Club?"
-
April 2021 by Deb F.
I love Costco. I wish there was one Closer to where I live. I know Sometimes I purchase more than What we can eat with the fresh fruit and veggies. But the quality is so good. From clothes, appliances, office supplies, tv's to the pantry items, fresh fruit and veggies, meat selection etc. it is hard to beat. I just noticed they even have caskets and urns! I use to get my pharmacy there too but we Moved further away so it is not Convenient to drive to Costco pharmacy, especially when you aren't feeling well and need to pick up meds. It is About a 70 mile round trip. I love that they are up on new products and have food for all kind of diets. I had to go gluten free and am happy with the products they are getting in.
-
April 2021 by Mimi T.
I can't even express how rude the employees are at this Costco. They have an attitude as if they have a monopoly and we all HAVE to shop at their store. It is horrendous how I was told off by the clerk that I faced the 4 wine bottles the wrong way on the conveyer belt. She said she was only helping ME so that next time I would know how to do it. Last time I checked I didn't work at Costco. There is never any help in the aisles and at check out the employees are freaked out and obsessed with moving people out like cattle. The manager could care less when I told him my concerns. I have a $120 membership and it is so disgusting how I'm treated at this place. I love Sam's Club and I will never rejoin Costco.
-
April 2021 by Gary G.
Above average Costco Warehouse. Very clean and extremely well-maintained and stocked. The staff is cordial and helpful. Busy weekend with Spring in the air and the Easter holiday ion the horizon. Very well managed store!.
