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November 2023 by Todd Bloedow
Caliber Collison took care of my daughter's vehicle a couple of weeks ago. I worked with Deena, who was a very friendly and knowledgeable employee. She was just awesome to work with. I would highly recommend this company to both family and friends.Services: Painting
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October 2023 by Brenda Kangas
Always willing to help with a friendly attitude. From the smallest request to a major repair. Been very happy with their company and work.Services: Electrical
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August 2023 by Ambria
Wow! I had such a great experience with Josh. I brought my car in and got a quick estimate, made an appointment and got my car back within a couple days. The whole process was smooth. The communication was awesome! Thank you!Service: Body & Trim
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July 2023 by Tony Carlson
Very disappointed!!! Took my 2012 Ford Fusion here for repair after running over a downed deer on the highway going 75mph. My car launched into the air and crashed back down onto the road at highway speeds. I filed an insurance claim.Caliber Collision hurried up and fixed the front end body damage but never looked at the front axle, suspension, shocks, or struts. Instead, they gave the vehicle back even though it sounded and handled awful. The front left side would slam to the ground even going over minor bumps in the road, among other things.I brought the vehicle back to Caliber Collision and they passed it along to their vendor, who claimed there were some worn bushings consistent with wear and tear on a vehicle as old as mine. Never did they once suspect or diagnose any acute damage as a result of RUNNING OVER A DEER AT 75mph on the highway!!!Caliber Collision neglected to assess the full scope of damage to my vehicle. When they passed my vehicle off to their vendor and their vendor said the damage was wear and tear, Caliber Collision failed to come bay an eye. Instead, Caliber Collision looked ME IN THE EYES and acted like I was crazy for suspecting there was more damage to my car than they reported. Caliber Collision receives an F- for customer satisfaction, and an F- for customer service. I don’t trust them.Service: Body & Trim
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May 2023 by Robert Gerdes
Was originally told it would take 7 days but it took a total of 26. After replacing the headlight four times they figured out the real problem was the fog light. The fog light was supposed to have been included in the original repair but the man that had done the original appraisal had been fired and now the work was being handled by another estimator. All through the way lack of contact, professionalism and care ended up with the lowest possible score that I'm able to give. Was not offered a loaner car or any assistance in a rental ended up in a huge family mess with only having one car and two people to get around for work. Can't describe my frustration and disappointment in this company.Service: Body & Trim
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May 2023 by Vikram Goyal
Excellent experience! They repaired my body damage must faster than expected and it looks perfect. Their service is very professional and they keep you posted via text. Special shout to Josh Detweiler! Highly recommend caliber collision in Pewaukee!Service: Body & Trim
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May 2023 by Michael Clayton
Perfect service with a pleasant smile. They communicated throughout the process so I never had questions or neednto call them. Debbie was very customer focused!Services: Painting
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May 2023 by SumRose79
Not only was the location extremely convenient and close to home, but the efficiency, friendliness and knowledge given by every employee we encountered was extremely rare and lovely to encounter.
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April 2023 by Ember Magyar
Shop fixed my car after accident. Service throughout the whole process was great, including rental car management, repair and continuous progress update.Service: Body & Trim
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March 2023 by Dale Koleski
They did excellent work but the sublet didn't replace the tps sensors in the tiers and I think it should be doneServices: Tires
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January 2023 by Eva Zemberi
They repaired damage to my daughter’s car from an accident. The entire process was smooth and easy. They kept us well informed, we’re wonderful to work with and even finished early! The work was great!Services: Body & Trim
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January 2023 by Sherry Reasoner
Great experience with this company everyone was very friendly and they kept me informed of all the steps they were taking to repair my car. I was extra specially happy that I got my car back earlier than promised.Service: Body & Trim
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December 2022 by Deborah Werner
They were very honest looked over the damage gave me a idea what it would cost.Kept me updated everyday on the progress and told me when it would be finished.Come to find out it was finished one week earlier.It looks great. If I need work done again I will use Caliber CollisonService: Body & Trim
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December 2022 by Suren Patel
Great efficient service, very responsive and friendly staff. Very pleased with the service and my engagement with caliber collision team at Pewaukee. Specially James and Debbie, thank you guys.
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October 2022 by Phil Wolfsohn
Other person in accident required use of Allstate approved shop so lifetime guaranty would apply. Caliber did a fine job.Service: Body & Trim
