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March 2024 by Pam O.
Got a custom made birthday cake for my dog. He and his friends really liked the cake!
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February 2024 by Julia A.
Beyond disappointed in the Pet Spa...... let me tell you why. My family has been taking our dog here for YEARS, and recently we called to make an appointment knowing that it would likely take a few months to get an appointment. However we were told that since our dog has not visited in over a year he is now considered a "new customer" and will NOT be able to get his hair groomed as they are not taking "new customers". We were told we'd "need to find another groomer". AFTER YEARS OF SERVICE this is absolutely ridiculous. We didn't ask for a same day or even same month appointment - and being turned away is beyond rude. I rarely give one stars, but this level of disrespect is not something anyone who loves their dog and wants an annual or biannual grooming should need to go through.
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January 2024 by Aryn
I was looking for bougie dog treats and this place came HIGHLY recommended. I'm so glad it did, because my pup LOVES their treats - they're also so adorable! I even got her a birthday cake today :') She was really excited and thoroughly enjoyed it. Definitely going to recommend this place to others looking for the same.I will admit though, customer service isn't great at times. If you have questions or don't understand something fully, they can get pretty short with you (especially on the phone). But it's still a good place for treats if that doesn't discourage you :)
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January 2024 by Linda Montes De Oca
The owner took time to explain what's in the baked goods for our dog. Very nice and clean store and informative owners.
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November 2023 by Ethan Carrel
They did an amazing job creating a cake! They were very professional and a great value thanks for all your hard work!
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October 2023 by Natalie Bell (Bell-Calendar)
Very friendly store with a great selection of dog food and treats.
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October 2023 by Amanda Wemmer
Nice variety of pet food, and they were responsive when we asked about potentially ordering more flavors of our usual brand. Awesome fresh baked treats and friendly staff!
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October 2023 by Lea Waraksa
Have been getting cakes for 10 years here...unfortunately i will be going some place else now. Customer service was unhelpful when trying to place a cake order today and hurried me off the phone. Didnt care about what i was looking for..just "cant do that" for cake and pick up time.. I guess they are doing so well that my business doesnt matter to them. Sad after 10 years...owell. Good luck
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August 2023 by Grace Olsen
We get our pups food here. Staff always pleasant and helpful, very knowledgeable when we have questions.
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July 2023 by Stephanie M.
I have a senior pup and I absolutely love that I can go back with her while she gets her nails trimmed. They are very gentle with her! We always make sure to get a yummy cookie after nail trims!
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June 2023 by Abbi Brown
Lots of high quality pet food options, and they will order products for you if their distributors have them. The owners are great, and the shop dogs are even better :) They also bake all sorts of fun dog treats. I come for cat food, so I have never tried any of the bakery products, but it always smells good in the store!
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June 2023 by Samantha Loosen
I've been going here for years to get fresh baked treats for my dog! She loves them! I'm always greeted by friendly staff willing to help out in any way!
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May 2023 by Kameron Peer
I used to come here every single month to get my dogs nails trimmed and they always got me in right away but ever since Covid this spa has gone down hillStarting with I had booked a grooming appointment for my dog 2 months in advance and they day before cancelled my appointment and told me they would call me back to rebook but yet never did so I went somewhere else today I tried to give them a second chance and once again I tried to get my dogs nails trimmed during what the website said was business hours and they had already closed, this is not the first time this has happened and it’s truly ridiculousDONT IGNORE THE TERRIBLE REVIEWS HERE THEY ARE LIKE THAT FOR A REASON!!!!
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May 2023 by Nicole Mariani
Since we adopted our baby girl 7 years ago, this has been a place we enjoy visiting for treats and gifts. Phenomenal staff and incredible bakery/treats. So many options.This review is specifically for the amazing cake that Jade received for her birthday party yesterday. It was beautiful and so special. An absolute hit with all the pups. Thank you so much!!!
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May 2023 by Tricia Wagner
I have been coming to Petlicious since it opened...both the Bakery and spa. Today, when I called to schedule a spa appointment for my dog, I was told it was several weeks out. Although, quite disappointing, I get it...I don't, however, appreciate the incredibly rude and unprofessional customer service I received. I called back and talked to the owner, who said they would talk to her...he then statedit has been an issue in the past, where this employee was talked to. Overall, it didn't end well....and for the incredibly sad and disappointing service, there's no way I'd recommend, nor would I ever send my baby there again. If there is an ongoing concern, please provide training to them...or, maybe it's not a good fit. I have sent several people their way, as well as have I also spent a lot of money there...that stopped today.
