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January 2024 by courtney lewis
Came in to get my car serviced. No complaints. As I was shopping I overheard two women….. 2 different African American women complaining about the employee covering self check, it sounds like they had to explain that they had money, was Not stealing….. 30min later I’m checking out and this same lady and she has an accent, came over to me, meanwhile it was 5 other ppl, that didn’t look like checking out, she immediately came and unbag my items and start rescanning them. Then she STAYED 2inches behind me until I was done. ABSOLUTELY UNACCEPTABLE. I wanted a manager, but I’ll just NEVER come back. Go rewind those cameras. Very disgusting
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December 2023 by J L
Honestly I don't like this Walmart but I love this Walmart Auto Center. The service manager Shawn did a great job taking care of both of our cars this year with tire replacement etc. I would recommend this Auto Center
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December 2023 by Gamer G.
I have tried 5 times to get an oil change here and every single time they give me some excuse to not do it. Here are their reasons:1. We are too busy today please come back tomorrow2. We are booked for the day. Come back tomorrow.2. We are about to shut down for the day (there was 20 minutes left)3. Please make an appointment for your oil change.4. I made an appointment for an oil change, I get there and I'm told "our oil change machine is down"? As if you cant change fucking oil with a tray and a wrench? The worker also mentioned "Were you not told that the machine was down?"This is the WORST Autocare at Walmart I've ever seen. The Workers always talk VERY slow and they work VERY slow. I watched a woman trying to get her tires changed and the worker took 10 minutes just to input her stuff into his tablet. Do not go here
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November 2023 by Jesse Arambula
Walmart has great deals on good tires but the install centers are no good. I had an appointment with a window from 8-9am, arrived at 815, and they told me I would have to reschedule cause I was late.they only had one car in the shop and they didn’t look busy. I kinda of expected this based on the negative reviews. I just took the tires and had them installed at a Goodyear.
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October 2023 by Jesse Vue
Takes forever. Understaff (not their fault). Cheap Price tires. Idk what else you wanna mention. Either get an opening time or prepare to wait “numerous” hours. Just buy the tires and go elsewhere lol
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September 2023 by Renny Deckert
Just had 4 brand new tires installed here, and now my front end is shaking like all hell. It's 4pm, I just tried to call the Walmart auto center, and nobody is answering the phone after waiting for 3 minutes, 3 times. I tried customer service, but nobody's answering there either even after waiting for 5 minutes. Boy am I glad I didn't just replace the tires because I have to take my car on a VERY long drive tomorrow. Oh wait. I did have to, but now I can't. I will update my review based on what happens, and if they fix this problem or not.
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September 2023 by Tristen Vaughn
If I could give negative stars I would. I ordered 4 tires to be installed at their service center. I received an email a few hours later saying one tire was refunded. Although, I was able to order another tire immediately after. Unfortunately, it would arrive later in the week. So I rescheduled my service appointment. Unfortunately, on the day of my appointment, the tire would not arrive on time. So I rescheduled it for 3 days later. The morning of my appointment, I received a refund notification for my original 3 tires were refunded back. I called the service department and they were no help. I am frustrated as I have wasted so much time trying to keep my appointment and my tires were still sent back. I will take my business elsewhere.
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September 2023 by Venkata Narina
Ordered new tires at Walmart online and installation was completed in an hour.Service: Tires
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August 2023 by Quinn Reynolds-Pennington
They constantly would cancel my appointments. After 4 times of them canceling I had to go in, take my tires, and have another company install them
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June 2023 by Michelle Pitts
I was there for a short period of time waiting for my vehicle. Shawn and his buddies (I apologize for not remembering their names) were quick to work on my car (Tire issues). Excellent service and overall 5 star Customer Service. I would recommend and I see myself coming back for other auto maintenance.
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April 2023 by Boogs Man
I had purchased a set of 4 tires to be installed on my daughter's Civic.We arrived for the appointment and was told by counter staff that they were short of staff and may not be able to install the tires.Well thanks to Eric the lead person, he was able to get the staff needed and were able to install the tires in about 45 minutes.Thanks Eric, great leadership in turning a potentially very upset customer to a satisfied one.
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March 2023 by Leah Rifkin
Called yesterday to check to see if 2 tires that I need were available. They are already off the car and need to be fixed . I was told sure no problem we have what you need I will put them on hold. I was told to just drop them off and we will give you a time for pickup. Drove there first thing this morning to make that happen and was greeted by a very rude man. The first thing he said to me after I explained my situation was Well, that ain't gonna happen today best I can do is Monday at 11:00am. Not helpful or courteous at all after I explained the tires are already on hold for me. Probably not best to have that representation of your tire department first thing in the morning. We went elsewhere and won't be going back.
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March 2023 by Chris P.
After a few attempts and scheduled appointments I still don't have the tires on my car. They called 20 minutes before closing to tell me there's been an issue. The issue was they didn't get to my car even though I had an appointment in the system. I was checked in at 410pm. no one hardly answers the phones. Guys behind the desk can't answer simple questions. What a joke. Avoid at all costs.
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February 2023 by Mahmoud Said (Mhmd)
The employees at Walmart Auto Care exhibit a lack of knowledge and competence in their roles, often appearing disinterested and unengaged in their work. They are indifferent to providing good customer service and seem to waste valuable time, instead of efficiently addressing customer needs and concerns. Their behavior is not just limited to lack of knowledge but also lack of initiative and motivation to provide customers with the best service possible. They seem to not care about customer satisfaction and rather just go through the motions of their job.
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February 2023 by Ashley Barnett
There are a lot of bad reviews and I would disagree with a lot of them. I had to take a battery in and test and and they were super nice. They helped me figure out what battery I needed and the best deal for replacing it. Thank you so much to everyone who helped me.