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November 2023 by Cubby H.
Do NOT go there!! Awful!We have been taking our cars there for a few years only because it's close to our home and we can drop our car off after hours.On a Saturday, we were visiting a friend (an hour away from home) when the car wouldn't start. The battery was less than a year old and I had just put in an alternator myself, so I was thinking it was the starter. We tried a jump and a battery charge to no avail. My friend called a nearby tow truck, and I asked them to drop it off at Nachreiner's. The "not-too-bright" receptionist called to say there was nothing wrong. No talking to the actual mechanic here, I guess. I told them again to put in a starter. They called to say the starter was in and everything checked out. On the drive home, the 'check engine' light came on! I called to say I'm bringing it back and I wanted them to put in a battery, since it's under warranty. She did not check on the warranty before we drove back there. She then informed me that she would not honor the warranty since it was "about to expire"(!) Really?! That means it's not expired and still under warranty. Then she had the nerve to ask if I wanted to buy an extended warranty! Well, I guess not if you won't honor it. The woman acts overly friendly (ugh, no thanks) while trying to get as much money from you as they can. Obviously, they are incompetent. I'm done with them. I should have know from what happened the last time I was there for break pads. I told the dunce at the counter that I already had some brake pads and I would leave them in the front seat, and I also told the mechanic this. Guess what? They ignored my box of brake pads and put on new ones (and charged me for it). Come on, I told 2 people! Whoever got in the car to move it (maybe it was the dim-whit woman) must have seen the box on the front seat. I was upset about that and should have told them they made a mistake, and I should have never took my car there after that. I am done! So, I am warning everyone to stay STAY AWAY! Your car won't get fixed, but they'd be happy to charge you.
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November 2023 by Melissa Blazer
We had unexpected issues while on a road trip, they were referred to me after calling two other shops, of course they had no availability BUT instead she said wait just bring it over right now and we will look at it. Not only did they fit us in but they diagnosed, and fixed in less then and hour and a half. I was significantly impressed with their willingness, professionalism, their speed, everything. If I’m ever in the area again hands down would recommend them! Thank you Nachreiner Auto!
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September 2023 by Justin Frosch
Excellent mechanics. All of them will drop what they are doing to help you.
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August 2023 by Stephanie Brown
Never use for towing... car hasn't even been there 24 hours and been charged for 2 days of storage!! Complete scam!!
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June 2023 by Sterling BIggers
Our truck broke down and Dan saved the day! Thank you so much for your speedy service--even though you were swamped, you managed to help us out.
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May 2023 by Melissa W
They did a great job repairing our truck and for a reasonable price too.
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February 2023 by Ashley Meudt
Nachreiner Auto was amazing to work with! Everyone I talked to was very friendly and helpful. I appreciate all of your help today. Thanks again!Service: Battery
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October 2022 by Dink
Great place to take your vehicle for service, very helpful with recommendations for tires and other things, they do a great job of explaining what needs to be done and pretty prompt on getting quotes
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September 2022 by Stacey S
I drove my vehicle in to have a burning smell looked at and they replaced a few belts. Still have the burning smell and took it into a new auto shop and it's my one of my hoses spraying oil and that is causing the burning smell. Now I have to pay for that when it could have been avoided. Thanks nachrieners.
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July 2022 by Spencer Sova
Brought my sprinter van in that had an air leak in the fuel line. Just needed it to be found and repaired. They had my van for 4 weeks, swore they fixed the leak. Turns out they didn’t, still has an air leak. Communication was bad, never got updates. They were very kind but just not a great experience for me.Services: Auto engine diagnostic
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July 2022 by Katie Riggins
We came to WI from Iowa to buy a side by side. On our way home we realized we were losing air in our tire quick. I did a quick Google search and Nachreiner Auto Care was the closest to us. I called and was greeted by the owners sister, told her the situation and she said to bring it over and they would squeeze us in. When we got there the hospitality was outstanding! The mechanics were awesome as well! Pictured is the bone lodged in our tire! 5 stars all the way around. Thank you so much for getting us back on the road quickly!
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July 2022 by Bill Frank
Like doing business there
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May 2022 by Smokey Jones
I drove my vehicle in to have a burning smell looked at and they replaced a few belts. Still have the burning smell and took it into a new auto shop and it's my one of my hoses spraying oil and that is causing the burning smell. Now I have to pay for that when it could have been avoided. Thanks nachrieners.
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May 2022 by cadosh
Very responsive staff, easy to get an appointment and staff is likeable to work with. The service is at reasonable rates
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October 2021 by Connor Duren
Great customer service! Honest, fair, and affordable.
