Plainfield True Value is a friendly, helpful local hardware store that serves the community with a wide range of products. Customers appreciate the staff for being knowledgeable and offering personal service, especially during home improvement projects and when searching for hard-to-find items like chain links and tools. The store features a large selection, including tools, fishing gear, and some lumber, making it a convenient place to find what’s needed. Staff members, such as Jodi and others, go above and beyond to assist customers, offering guidance and support in stressful situations. Although some items, like Stanley Hacksaws, may sell out, the store’s friendly atmosphere and community focus shine through. Many customers mention that the staff’s helpfulness and local knowledge make shopping enjoyable and efficient. Overall, Plainfield True Value is a trusted neighborhood store dedicated to helping customers find quality products and get the assistance they need.
Great customer service. Helped me gather up exactly what was needed
August 2026
The folks that work at this store are some of the most, helpful, knowledgeable and friendly people. Always willing to help with any questions/issues. Love this store and its workers!!! Thanks Bob for all you do for your customers.
March 2026
Always very helpful. Local, family owned and great people
