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August 2023 by Judy Medley
Thanks Al for taking the time to check the sound in my steering wheel today ! ?
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August 2023 by Valerie Martin
Was on a road trip passing through when my check engine light went on. They were able to get me in immediately and determine the diagnose codes right away. He didn’t even charge me. I am so grateful and appreciative of this! Excellent service.
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March 2023 by Jake Lindholm (BrewCrewJake)
If you're looking for an outstanding local auto business, look no further than Al's Auto Service! I've had the pleasure of working with Al's Auto Service for 20+ years, and I can confidently say that they are one of the most trustworthy and respectful auto shops in the area.The family-owned business is a testament to its commitment to quality work and service. They treat their customers like family and always go above and beyond to ensure that your experience is a positive one. I've always had a good experience with Al's Auto Service and know I can trust them to take care of my vehicle.The staff at Al's Auto Service are knowledgeable, skilled, and experienced. They take the time to explain any issues with your vehicle clearly and concisely, so you're always aware of what's going on. They use the latest technology and equipment to diagnose and repair problems quickly and efficiently, so you can get back on the road as soon as possible.I recently purchased an old truck that had been sitting for several years, and I was unsure if it was safe to drive. Luckily, I brought my truck to Al's Auto Service, and they were able to help me ensure that it was roadworthy and safe to drive.Overall, I highly recommend Al's Auto Service for all your auto needs. Whether you need routine maintenance, repairs, or any other service, you can trust that Al's Auto Service will care for you and your vehicle. They are an outstanding local business that genuinely cares about its customers, and I couldn't be happier with my experience with them.Services: Auto maintenance
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November 2022 by Jason Lam
Al's Auto Service has amazing service and staff. They are very knowledgeable and does their best to provide the best service possible. I would highly recommend Al's Auto Service to my family, friends, and colleagues.
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September 2022 by Karen Lorence
Friendly and professional. Great place to take your vehicle to be serviced!
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July 2022 by Arctic Revolution
I have been taking my Nissan Maxima to Al's whenever a problem has come up with it for the last few years I've owned the car. He, as well as his crew, are amazing to work with. They're a million times more honest and reliable than any other mechanic or dealership I've ever taken my car to for maintenance or repairs. I recently had a weird mystery problem with my Maxima, and I thought the car was done for. I even took it to the Nissan Dealership in Dubuque and they wanted to charge me $8,000 for a new transmission because Nissan said that the transmission was the cause of my problem. I wanted a second opinion, so I went to O'Reilly's here in town to have them do a quick diagnosis it. And low and behold, it was just a sensor and potentially an ABS problem. So with that information in mind, I took it to Al's to have them look at the sensor and ABS. While putting new sensors into the wheel as a replacement didn't seem to work, the crew at Al's just suggested removing the sensor completely which would disable the ABS, but make the car functional again. And dear lord, I was so grateful to get into my car after they took out the sensor and felt my car have it's power back like it should even if I don't have ABS. I would rather drive without that than have no functioning car at all. It's crazy to me that a sensor in the wheel can absolutely ruin an entire car somehow. Gotta love Nissan's ridiculous design flaw, and the fact that Nissan themselves couldn't figure that out and would rather try and charge their customer for a transmission they didn't need. But anyways, Al's is awesome, and you should always take your car there when you're having problems.Service: Auto maintenance
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July 2022 by Abby P. G.
Great service! They fit my car in even though they were very busy. They were very straightforward and helpful, and the repair cost was very fair. I highly recommend!
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April 2022 by Tyler Bass
I went in for a cylinder 3 misfire on my engine. The guys contacted me twice during the day to confirm what direction I wanted to go and I even asked mid way through if they could replace one of my headlights as well which they gladly did while getting a part from dubuque same day. I ended up with 4 new spark plugs, a new PCV valve, new headlight, and topped with oil for 200 bucks. The guys are also very nice and talked to me afterward and answered all of my questions. I'll be going there for all of my auto work on this car from now on.Service: Engine repair
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January 2022 by Debra Liska
They do excellent work and are very helpful. Will answer any questions you have in great detail. They are trustworthy and I will take all my vehicles there for repairs. Cost is very affordable! Thank you for being great at what you do!
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August 2021 by AlanMarie Brown
Great service. Fair prices. Quick turn around.We really enjoy bringing our vehicles here.
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July 2021 by Mike Dvorachek
On June 30, we were approaching Platteville on 151 after driving about 1500 mi when we realized there was a noise coming from a wheel. Thinking it could be a lose lug nut, as the tires were rotated just before the trip, we found Al's Auto Service in the hope they could check torque on lug nuts. Al helped us out and found 3 lose nuts on one of the wheels. Problem solved. He would not accept any compensation for helping us out. Also, first impression walking into his shop is great. Very clean and organized. If I lived in the area, this is where I would go for all service work.
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June 2021 by Justin M.
Al runs a great business and is top notch. I have an old Impala, that needed a lot of work. He's save me a lot of money. His receipts are detailed with all repairs. Couldn't say enough nice things about the Man! Great Service!!!
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April 2021 by Searrah Hendricks
I only go to Al for my car maintenance. My mom also has only used his service since I can remember. Really friendly
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March 2021 by Mitzi Herber
This has been the only mechanic we have used for the past 15+ years! They are the best around!
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February 2021 by Mike S.
My son is a freshman at UWP. This is his first Wisconsin Winter. Being from central Illinois, he has seen some snow and cold weather, but nothing like he has seen this this winter! During the recent cold snap, his car would not start. Nice, I thought, I live 6 hours away!. Figuring it was a battery issue caused by the extreme cold, I called Wal Mart to price a battery, then told him to have a buddy help him jumpstart the car. The battery was too far gone. To top it off, the university had sent notices for students to move their vehicles so they could clear the lots of snow. Faced with a car that would not start, a deadline, fines, and the possibility of getting towed, and unable to be there to help, I hopped online for a local shop and found Al's. I called and told him the situation, he was pretty sure he could help.. I let him know that I would be forwarding his number to my son to set up a time for him to come out to the car. Within minutes he showed up, had the car started, and drove it back to his shop where he hooked it up to a charger for about 24 hrs. The next day he called to let us know that the batter for sure needed replaced. He also noted that the sticker on the current battery was dated less than 2 years ago. I gave him the ok to do what he needed to do to get my son going again. By the end of the ordeal, Al's had made a service call, drove the car back to his shop, put the battery on a charger for 24hrs, and replaced the battery with a brand new one. All of this at HALF the cost of what a new battery would have been had my son been able to get his car out to Wal Mart! I remember being impressed that Al's would even be willing to make a service call in those conditions. Of course, my next thought was, "boy is this gonna cost me!" My son was in a difficult situation and up against a deadline. Al's could have taken full advantage of the fact that my son was a clueless college kid whose parents are 6 hours and 2 states away. But the fact is, he did not. He was quick to help, went beyond my expectations, and charged about a third of what I was expecting to pay. I highly recommend Al's for your automotive needs. Especially if you are a parent of a student who is up there alone. These guys have proven to be honest and trustworthy.
