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February 2024 by Kara Cragg
Had a great experience with my boyfriend and it was all because of Mr. McCoy. He answered our questions and knew the products. He definitely knows how to sell anything. Again, thank you very much. You guys will always be our #1 spot to go for furniture.
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February 2024 by Angella Majerus
Kurt was very helpful!
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February 2024 by Susan McGlynn
Nice store, good variety of products
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February 2024 by Don Blevins
If you ever stop in at Ashley talk to Robin she will help you out and take care of you and she listens to you about what furniture you need and help you match it with other pieces.
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February 2024 by David Jewell
Very good about walking through options and pricing. Have worked with Kurt several times
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February 2024 by Travis Moore
Went in to just look at dining sets. Ended up leaving with a new table and chairs set. Eric and Kurt were very helpful! Not pushy and very patient with my wife and I. Highly recommended.
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February 2024 by Reynaldo Baez
Nothing but a positive experience! The staff there were very friendly and helpful with finding the furniture that I was looking for. The process of buying the furniture was straightforward and easy to understand, and it was reasonably priced.
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February 2024 by Chelsy Barber
Knowledgable, efficient with our time, met our needs. This is our 2nd sale with them and we will be sure to come back! Store Manager Kurt was fabulous and treats his employees fair!
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February 2024 by Clay Mortenson
I would not recommend dealing with this store, or any representative from Ashley Furniture in the area. I purchased a bed and Protection plan, within 3 months the bed frame had broken due to poor construction quality. When making a claim I was told an exchange or an instore credit. I chose instore credit and used it to buy a different piece of furniture due to not wanting another poor quality bed. The whole process over the course of 4 to 6 weeks, there was no expression that the broken bed needed to be returned or picked up. It was disposed of as I was given a credit not an exchange. Weeks go on and I spend hours in the store in search of a product which was approved to use my credit on, the piece comes in and I pick it up and they call me looking for the old broke product after weeks of this process. They blame me for not asking if it had to be picked up and I'm the one liable, now they want the new product back. In unused condition(after its been out together). They will not accept the faults of there process not being explained and letting weeks go on of it not being stated it has to go back. Now I'm out my original money on the bed, have no bed, And no replacement product. Up until this, all interaction was fine, but this really shows they don't care about you, or making things right. They messed up, but i am liable.
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July 2023 by Ashley Honshel
Kurt was so helpful in answering all of our questions and helping us find the perfect living room set! Thank you highly recommend this store over any other!
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July 2023 by Brian Peyton
Kurt was extremely helpful and knowledgeable. This was our first time shopping at Ashley and we will now be repeat customers.
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April 2023 by Ryan Vick
Isaiah was absolutely great! Very insightful and honest. I would recommend Ashley Furniture in Platteville and make sure you ask for Isaiah when your ready to purchase.
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February 2023 by Stacey McEachron
Great service! Beautiful furniture! Amazing prices! Will definitely be back! Kurt is the absolute best to work with!
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December 2022 by Mr Bulldog
My experience with Jake was top notch, he was very up front and easy to talk to. This man is a great salesman and really concerned about customer satisfaction. Jake and I had a price agreement on a mattress, box spring & bed frame. At the time of payment, Kurt had Jake adjust the price of a clearance item back to the original asking price, because it was to much of a discount I guess. NOT COOL KURT! Not like the money is coming out of your pocket Kurt. That's not good for employee morale, it was obvious that Jake felt deflated by your scrutiny.
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December 2022 by Levi Vial
My experience with Jake was top notch, he was very up front and easy to talk to. This man is a great salesman and really concerned about customer satisfaction. Jake and I had a price agreement on a mattress, box spring & bed frame. At the time of payment, Kurt had Jake adjust the price of a clearance item back to the original asking price, because it was to much of a discount I guess. NOT COOL KURT! Not like the money is coming out of your pocket Kurt. That's not good for employee morale, it was obvious that Jake felt deflated by your scrutiny.