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December 2023 by Jenna Hackbarth
The store is awful the staff worse I came in there was no one on the floor for 25 mins I had to holler back hello before she came out on her phone I asked my question do you have and 11 in women’s never do never in anything they say we an order it no I’m here now I eat to try it on I hate this aldo so much after I aske my question she was on her phone again
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December 2023 by HyperDino
Terrible customer service!!!!!Yesterday around 6-7pm me and my wife came in to look at some chelsea boots not knowing if they are true to size or not. So I ask the lady working,“would you recommend up sizing or down sizing in the chelsea boosts?”And she says in quote with an attitude.“Um I don’t wear mens shoes so I don’t know.” While rolling her eyes. after she says that I’m just standing there trying to process a response to that. So I ask do you have a size 9? She says I’ll check you can sit over there.While me and my wife are sitting down trying understand why she replied with that remark for no reason. She literally almost throws the shoe boxes down on the bench making a loud noise. And says “here” and just walks away, more attitude just looks and sounds like she doesn’t want to be there.Again me and my wife look at eachother just in shock, and we both agreed to just leave and take our business elsewhere.If there was a manager or something I could’ve spoke to it would’ve been great but all I can say is whoever was working from 6-7pm on Monday needs to be checked! She has a bad attitude and smart remarks that’ll leave a bad taste in your mouth!
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March 2023 by Jose Najera
Savannah was polite and professional!
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February 2023 by Damond Turnipseed
The website said that they were open until 9pm. I drove all the way from North Chicago, IL. They should make sure their information is correct. They were closed.
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July 2022 by Alison Toppin
I was looking for a particular pair of shoes and i got exactly what I wanted. The staff were very helpful as well
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June 2022 by Elisie Boyden
They had some nice stuff for little of nothing
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April 2022 by Melissa Callia
Love this store! Clean and organized with a great selection and friendly staff
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October 2021 by Imran Babar
The two managers were rude and unprofessional. I bought a shoe which was scabbing my foot, however they refused to listen or return shoes worth $180. Shoes were unworn, had the receipt, and original boxes. I am extremely disappointed as i feel scammed.
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October 2021 by Arsalan Babar
Never go here! Aldo needs to fire both their managers as they are rude, unprofessional, and unethical. Bought a $180 shoe, tried it on and the inside of shoe was cutting my foot to the point where it was bleeding. They were never worn! However, the two managers which includes Olivia, did not want to return it. I brought the original box and receipt as well.
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September 2021 by Catherina Vasquez
Great store! Lots of different styles!
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July 2021 by Shel Tay
Sale sale lots of them
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April 2021 by Coco Mulla
Good service great merchandise
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April 2021 by Fidel Sanchez
Perfec
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March 2021 by Adan De La Cruz
Good Costumer Service ...The Ladys were very Attentive and Professional ... their Boxes are also cool ..
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July 2020 by Gina Perron
Terrible customer service - wouldn’t allow me to do a return because my INFANT baby wasn’t wearing a face mask.