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November 2023 by Jessie Long
I went in for an eye exam today. So first let me say that my prior eye exam a year ago was done at shopko optical in pleasant prairie. I was very unhappy with Shopko so I decided not to use my insurance and go with America's best. Jeremy did my pre exam but he was very friendly and welcoming. He made me feel very comfortable and at ease during my test. Then my eye exam came and I saw Dr Joshua Rinde he was amazing. Very friendly again I felt very comfortable and at ease. I've had eye glasses ever since I was 5 years old and I always saw the same doctor but he retired. Thankfully I found Dr Rinde he is just as wonderful as my old doctor was. I can't say enough good things about this doctor. Now exam is done and I go out to pick my frames the woman who helped me Danielle was so sweet and understanding. She answered all my questions and helped me make all the right choices with my budget. There was another woman who helped me as well and her name is Vanessa she was just as sweet and wonderful. She adjusted my old glasses that I came in with so they are more comfortable than they were. Both Danielle and Vanessa are wonderful. I didn't feel rushed at all I really felt like they cared and in a world where customer service is dying America's Best is a breath of fresh air. From the moment I walked in to the moment I walked out I felt like everyone really cared about my needs. I recommend everyone go to this location I'll never go anywhere else again.
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November 2023 by Rebecca Neff
Cheryl was super helpful and explained everything very clearly. She was so patient when I accidently made stuff complicated. Cheryl is the best!!
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November 2023 by Michael A
I had a very good experience here for an eye exam. The pre check and the doctor visit were done well and with modern technology instead of something out of the 1950s. I always ask for my prescription when finished and purchase my glasses elsewhere because I can find better prices, but some places treat you very poorly when you ask for your prescription. This place was totally cool with me getting my lens prescription and heading out. They even have a sign on the door saying that they accept prescriptions from other locations.I will probably stick with this place.
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October 2023 by Colleen He looks so good. Good job . Dykstra
I was very happy with customer service from Cheryl for all the help she was with me . She went on and beyond what she really had to do . I would highly recommend America’s Best and Cheryl to go to for your eye appointment and glasses. When I came in her lunch was delivered and she would not even take the time to eat instead she worked with me right away even though I told her to eat her lunch first . She was very caring about my time instead.Thank You
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October 2023 by Crystal Reagles
Cheryl was the best! She made it such a fun appointment which made us very comfortable! She was learning the new tech and she did an awesome job! It REALLY was $79 for two pairs of $69.95 glasses with plastic lens... no add- ons!
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September 2023 by Mary M Thyne
Cheryl was wonderful from start to finish! She explained each step and helped us feel comfortable with the fit and style glasses that we picked. Thank you for a great experience Cheryl. We will be back for our future optical needs.
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September 2023 by Doug
Outstanding customer service! Cheryl was great and did an outstanding job assisting with everything needed! I highly recommend America’s Best!
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September 2023 by Brandon & Emily Danler
Cheryl and Traci were amazing help on an unscheduled visit to help repair my eyeglasses. Visiting in from out of town and felt right at home. 5 out 5!
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September 2023 by Heidi Marcy
My family does all of our exams here! Cheryl is amazing! We will continue driving 30 minutes to this America’s Best because of how well they take care of their customers. Highly recommend!!
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September 2023 by Hilary Johnston
Cheryl was very helpful in the reordering of my contacts. The level of professionalism at this location is unmatchable. I would highly recommend taking your business here. Thanks again!
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September 2023 by Taylor Hastings
I highly recommend this location. The customer service is amazing. I especially want to recognize Vanessa and Cheryl, they were welcoming and very helpful my entire experience. Thank you guys!
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July 2023 by Monique DeSmet
Cheryl was Great!!!Professional, attentive, funny.She helped me with everything,answered all my questions. I was very pleased with her and the whole team.I was going to a different America's Best and after coming here won't go back. Thank you for the friendly smiles and the professionalism.
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July 2023 by Andrea Rappoport
Cheryl was exceptional to work with. Knowledgeable, professional and very personable. We will highly recommend this location as we received friendlyand outstanding service.
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July 2023 by Michelle Graef
Everyone is very friendly and helpful. Cheryl really knows her stuff and I like her a lot.
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June 2023 by danielle shilkus
The entire staff here is friendly and goes out of their way for you. My friend threw my contact lenses away by accident and Cheryl & the rest of the staff got me in right away first thing in the morning and went out of their way to make sure I got temporary lenses and an eye exam so I could see again and not go without being able to see. I highly recommend this location, I will be bringing my entire family back!
