About Samsonite Company Store - Pleasant Prairie Premium Outlets
Samsonite is highly praised for its exceptional customer service, with employees like Wolf, Ryan, and Jane recognized for their helpfulness and friendliness. Customers appreciate the staff's ability to provide information without being pushy, allowing for a comfortable shopping experience. Many have found great value in their luggage options, with one customer noting the significant savings compared to other brands. While some reviewers mentioned that prices seemed high for an outlet store, others found the inventory satisfactory and were pleased with the selection available. The store is also noted for being fully accessible. Although shipping is not offered directly from the store, customers have successfully ordered online. Overall, Samsonite is recommended for anyone in search of quality suitcases and excellent service.
The luggage expert was amazing! He helped us figure out the best options for our upcoming trip.
February 2026
I just left the store and Wolf was very helpful. We had a suitcase that needed repair and he got us all set up. He also showed us some new bags to get the next time we need them.
December 2025
Helpful staff. Good selection. Highly recommended.
