Sleep Number offers helpful and friendly customer service at their locations. Staff members like Drew and Olivia are attentive, knowledgeable, and eager to assist with questions and product choices. Customers appreciate the quick availability of items and the expertise provided during their visits. Many reviews highlight positive experiences with staff helping select the right mattress, including recommendations for the Sleep Number 360® iLE LIMITED EDITION SMART BED. Visitors often feel confident and satisfied after testing the mattresses and receiving personalized guidance. Overall, Sleep Number stores are recommended for their attentive service, helpful staff, and quality product selection, making the shopping experience positive and trustworthy.
Fantastic and knowledgeable sales people. Great customer service. Overall I'm very happy with my experience. I would absolutely recommend the Pleasant Prairie location for a Sleep Number purchase to my family and friends. See Don when you are ready, he will get you set up with the perfect mattress for your needs.
July 2025
Amazing staff! They are so knowledgeable about their products! This will be the best sleep you've ever had!
April 2025
Drew was very attentive and concerned with making sure we found the bed that was right for us. He took the time to explain everything to us from the different types of models and options to payment/ financing. He even stayed after hours to make sure that the order was put through exactly as expected.
